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Geo Knight DK3 Full Wrap Digital Mug Press for 11 to 16 oz Mugs

SKU DK3
Save 12%
Original Price $848.00
Current Price $750.00

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Full Wrap Prints Handle to Handle With the Geo Knight DK3 Mug Press

Tired of mug presses that leave pale edges, struggle with slightly crooked mugs, or burn through silicone blankets? You can press full wrap images up to 5" high, as close as 1/2" from the handle depending on mug size, on everything from 11 oz mugs to steins and stainless steel travel mugs. Digital time and temperature, programmable presets and a heavy steel frame keep each cycle on target. Ready to stop fighting your mugs and start selling them?

  • Full wrap printing: Handle to handle, top to bottom, images up to 5" high and as close as 1/2" from the handle depending on mug size.
  • Fits most mugs: Adjustable for 2.7" to 3.4" diameter drinkware, including 11 oz, 15 oz and 16 oz mugs, steins and stainless steel travel mugs. Not for tapered latte mugs.
  • Handles imperfect mugs: Soft heater liner adapts to less than perfectly straight mugs.
  • Repeatable results: Digital time and temperature (+-2°F readout), programmable presets, end of cycle alarms and a cycle counter.
  • Even, steady heat: SuperCoil Microwinding™ heater starts up in a few minutes, recovers fast and holds your set temperature.
  • Heavy duty build: Solid steel welded frame and die cast clamp adjust for very heavy pressure and full bleed transfers.
  • Strong warranty: 3 year / 3,000 mug heat platen, 5 year frame, 3 year controller, 1 year parts, plus free lifetime tech support.
  • Voltage and price: Available in 120V or 220V (+$35 for 220V). $750 for 120V, $785 for 220V. 120V model draws 450W / 4A.
  • Shipping: $150 per press by FedEx, built to order, typically ships in 3 to 5 working days plus transit time.

Full Wrap Printing on the Geo Knight DK3 Digital Mug Press

Mug sizes that fit the Geo Knight DK3 Heat Press Machine, from 11 oz mugs to steins, not tapered lattes

Part of the Digital Knight line, this press is built exclusively for mugs. It wraps your transfer around the whole mug, handle to handle and top to bottom, so your designs cover the full surface instead of stopping short.

  • Fully adjustable for cylindrical drinkware between 2.7" and 3.4" diameter
  • Fits 11 oz, 15 oz and 16 oz mugs, steins and stainless steel travel mugs
  • Prints images up to 5" high, reaching as close as 1/2" from the handle depending on mug size
  • A soft heater liner adapts to less than perfectly straight mugs
  • Opens extra wide for quick loading and unloading
  • Not for tapered latte mugs; stick with straight walled styles

Repeatable Results With the Geo Knight DK3 Digital Knight Mug Press

Four-button digital panel for time, temperature and presets mounted on the Geo Knight DK3 next to the heater band

Guesswork wastes mugs. The digital control system lets you lock in your numbers once and hit them again on every press, so the hundredth mug matches the first.

  • Fully digital temperature control with readout accuracy of +-2°F
  • Automatic digital timer for each cycle
  • Programmable presets for your go to mug types
  • User selectable end of cycle alarms
  • Cycle counter records the number of pressings done

SuperCoil Microwinding Heat Inside the Geo Knight DK3 Digital Mug Heat Press

Geo Knight DK3 Digital Mug Press Machine heater perks: quick startup, fast recovery, steady set temperature, even heat

SuperCoil Microwinding™ heater technology uses embedded heater windings wound tightly and closely together through the entire platen. You get extremely even heat, so color stays uniform all the way around the mug.

  • Starts up in only a few minutes
  • Fast recovery between mugs
  • Runs constantly at your set temperature rather than dropping to a lower idle temperature
  • Patented stainless steel mug band heater, proven reliable in the field

Heavy Steel Build of the Geo Knight DK3 Mug Heat Press Machine

Geo Knight DK3 Mug Press build features: welded steel frame, die-cast clamp and heavy pressure for full bleed prints

A thick solid steel welded framework and a die cast clamp assembly give you a heavy duty base made for non stop use. Production days won't wear it down.

The clamp adjusts for very heavy pressure, so you can run full bleed transfers even on demanding mugs. For extra help with uneven surfaces, pair it with the suggested HCR-18510 DK3 1/8 Heat Conductive Pad.


Warranty Coverage Behind the Geo Knight DK3 Digital Mug Press Machine

Geo Knight DK3 Digital Mug Press Machine warranty terms for platen, frame, controller and parts plus lifetime tech support

Short lived silicone blankets with short warranties have no place here. The heater band is covered by a 3 year / 3,000 mug warranty, and the rest of the press is protected too.

  • 3 year / 3,000 mug warranty on the heat platen
  • 5 year warranty on the frame
  • 3 year warranty on the controller and heat control electronics
  • 1 year warranty on parts
  • Free lifetime tech support

Ordering and Shipping Details for the Geo Knight DK3 Heat Press Machine

Geo Knight DK3 Mug Press order facts: 120V or 220V pricing, built to order timing, 26 lb FedEx box, $150 shipping

The press is available in 120V or 220V (+$35 for 220V); pick your voltage on this page. The 120V model sells for $750, and the 220V model for $785.

  • Built to order; manual presses typically ship in 3 to 5 working days, with transit time on top
  • Ships by FedEx in a 26 lb box
  • Shipping is $150 per press; two presses ship at twice the rate

Need taller mug products? The DK3D Digital Double Wide Mug Press has a 10" wide heater, and the DC-MUG Digital Combo attachment uses the same heater band and pressure adjustment as the DK3. Contact Us for help choosing.


Product Specs

13 inch deep by 11 inch wide counter space, 220V option and heater warranty for the Geo Knight DK3 Digital Mug Press
Spec Value
Brand Geo Knight
Model / SKU DK3
Type Digital Mug Press
Voltage Available in 120V or 220V (+$35 for 220V)
Electrical (120V) 450W / 4A / 120V
Mug Diameter 2.7" to 3.4"
Max Image Height Up to 5"
Closest Print to Handle 1/2" (depending on mug size)
Compatible Drinkware 11 oz, 15 oz, 16 oz mugs, steins, stainless steel travel mugs (not tapered latte mugs)
Temperature Readout Accuracy +-2°F
Heater SuperCoil Microwinding™ stainless steel mug band heater
Frame Solid steel welded framework, die cast clamp assembly
Counter Footprint 13"D x 11"W
Shipping Dimensions 15"W x 13"H x 15"L
Shipping Weight 26 lb
Suggested Accessory HCR-18510 DK3 1/8 Heat Conductive Pad
Warranty 3 year / 3,000 mug heat platen; 5 year frame; 3 year controller; 1 year parts; free lifetime tech support

Product Attachments

Description

Full Wrap Prints Handle to Handle With the Geo Knight DK3 Mug Press

Tired of mug presses that leave pale edges, struggle with slightly crooked mugs, or burn through silicone blankets? You can press full wrap images up to 5" high, as close as 1/2" from the handle depending on mug size, on everything from 11 oz mugs to steins and stainless steel travel mugs. Digital time and temperature, programmable presets and a heavy steel frame keep each cycle on target. Ready to stop fighting your mugs and start selling them?

  • Full wrap printing: Handle to handle, top to bottom, images up to 5" high and as close as 1/2" from the handle depending on mug size.
  • Fits most mugs: Adjustable for 2.7" to 3.4" diameter drinkware, including 11 oz, 15 oz and 16 oz mugs, steins and stainless steel travel mugs. Not for tapered latte mugs.
  • Handles imperfect mugs: Soft heater liner adapts to less than perfectly straight mugs.
  • Repeatable results: Digital time and temperature (+-2°F readout), programmable presets, end of cycle alarms and a cycle counter.
  • Even, steady heat: SuperCoil Microwinding™ heater starts up in a few minutes, recovers fast and holds your set temperature.
  • Heavy duty build: Solid steel welded frame and die cast clamp adjust for very heavy pressure and full bleed transfers.
  • Strong warranty: 3 year / 3,000 mug heat platen, 5 year frame, 3 year controller, 1 year parts, plus free lifetime tech support.
  • Voltage and price: Available in 120V or 220V (+$35 for 220V). $750 for 120V, $785 for 220V. 120V model draws 450W / 4A.
  • Shipping: $150 per press by FedEx, built to order, typically ships in 3 to 5 working days plus transit time.

Full Wrap Printing on the Geo Knight DK3 Digital Mug Press

Mug sizes that fit the Geo Knight DK3 Heat Press Machine, from 11 oz mugs to steins, not tapered lattes

Part of the Digital Knight line, this press is built exclusively for mugs. It wraps your transfer around the whole mug, handle to handle and top to bottom, so your designs cover the full surface instead of stopping short.

  • Fully adjustable for cylindrical drinkware between 2.7" and 3.4" diameter
  • Fits 11 oz, 15 oz and 16 oz mugs, steins and stainless steel travel mugs
  • Prints images up to 5" high, reaching as close as 1/2" from the handle depending on mug size
  • A soft heater liner adapts to less than perfectly straight mugs
  • Opens extra wide for quick loading and unloading
  • Not for tapered latte mugs; stick with straight walled styles

Repeatable Results With the Geo Knight DK3 Digital Knight Mug Press

Four-button digital panel for time, temperature and presets mounted on the Geo Knight DK3 next to the heater band

Guesswork wastes mugs. The digital control system lets you lock in your numbers once and hit them again on every press, so the hundredth mug matches the first.

  • Fully digital temperature control with readout accuracy of +-2°F
  • Automatic digital timer for each cycle
  • Programmable presets for your go to mug types
  • User selectable end of cycle alarms
  • Cycle counter records the number of pressings done

SuperCoil Microwinding Heat Inside the Geo Knight DK3 Digital Mug Heat Press

Geo Knight DK3 Digital Mug Press Machine heater perks: quick startup, fast recovery, steady set temperature, even heat

SuperCoil Microwinding™ heater technology uses embedded heater windings wound tightly and closely together through the entire platen. You get extremely even heat, so color stays uniform all the way around the mug.

  • Starts up in only a few minutes
  • Fast recovery between mugs
  • Runs constantly at your set temperature rather than dropping to a lower idle temperature
  • Patented stainless steel mug band heater, proven reliable in the field

Heavy Steel Build of the Geo Knight DK3 Mug Heat Press Machine

Geo Knight DK3 Mug Press build features: welded steel frame, die-cast clamp and heavy pressure for full bleed prints

A thick solid steel welded framework and a die cast clamp assembly give you a heavy duty base made for non stop use. Production days won't wear it down.

The clamp adjusts for very heavy pressure, so you can run full bleed transfers even on demanding mugs. For extra help with uneven surfaces, pair it with the suggested HCR-18510 DK3 1/8 Heat Conductive Pad.


Warranty Coverage Behind the Geo Knight DK3 Digital Mug Press Machine

Geo Knight DK3 Digital Mug Press Machine warranty terms for platen, frame, controller and parts plus lifetime tech support

Short lived silicone blankets with short warranties have no place here. The heater band is covered by a 3 year / 3,000 mug warranty, and the rest of the press is protected too.

  • 3 year / 3,000 mug warranty on the heat platen
  • 5 year warranty on the frame
  • 3 year warranty on the controller and heat control electronics
  • 1 year warranty on parts
  • Free lifetime tech support

Ordering and Shipping Details for the Geo Knight DK3 Heat Press Machine

Geo Knight DK3 Mug Press order facts: 120V or 220V pricing, built to order timing, 26 lb FedEx box, $150 shipping

The press is available in 120V or 220V (+$35 for 220V); pick your voltage on this page. The 120V model sells for $750, and the 220V model for $785.

  • Built to order; manual presses typically ship in 3 to 5 working days, with transit time on top
  • Ships by FedEx in a 26 lb box
  • Shipping is $150 per press; two presses ship at twice the rate

Need taller mug products? The DK3D Digital Double Wide Mug Press has a 10" wide heater, and the DC-MUG Digital Combo attachment uses the same heater band and pressure adjustment as the DK3. Contact Us for help choosing.


Product Specs

13 inch deep by 11 inch wide counter space, 220V option and heater warranty for the Geo Knight DK3 Digital Mug Press
Spec Value
Brand Geo Knight
Model / SKU DK3
Type Digital Mug Press
Voltage Available in 120V or 220V (+$35 for 220V)
Electrical (120V) 450W / 4A / 120V
Mug Diameter 2.7" to 3.4"
Max Image Height Up to 5"
Closest Print to Handle 1/2" (depending on mug size)
Compatible Drinkware 11 oz, 15 oz, 16 oz mugs, steins, stainless steel travel mugs (not tapered latte mugs)
Temperature Readout Accuracy +-2°F
Heater SuperCoil Microwinding™ stainless steel mug band heater
Frame Solid steel welded framework, die cast clamp assembly
Counter Footprint 13"D x 11"W
Shipping Dimensions 15"W x 13"H x 15"L
Shipping Weight 26 lb
Suggested Accessory HCR-18510 DK3 1/8 Heat Conductive Pad
Warranty 3 year / 3,000 mug heat platen; 5 year frame; 3 year controller; 1 year parts; free lifetime tech support

Product Attachments

Geo Knight DK3 BrochureGeo Knight DK3 Brochure Geo Knight DK3 Digital Mug Press ManualGeo Knight DK3 Digital Mug Press Manual
Warranty

Geo Knight builds these presses in Brockton, Massachusetts, and warranties them by component, which means the parts that should last forever are covered forever.

In short: The heat platen is covered for the life of the press, the frame for 5 years, the controller for 3 years, and all other parts for 1 year. There is no registration to file, and technical support is free for life, even on a press bought second hand.

What is covered

Component Covered for
Heat platen Lifetime
Major components 5 years
Controller 3 years
All other parts 1 year

Plus free lifetime phone and email technical support. Not one year of support. Lifetime.

Large format presses, meaning the MaxiPress and Triton, carry 1 year on all items rather than the tiered coverage above. We do not stock those, but if you order one through us, that is the coverage.

The heat platen is the part that matters

It is the most expensive component in the press and the one that determines whether the machine still prints properly in year eight. Geo Knight warranties it for the life of the press. Very little else in this category comes close.

No registration needed

There is nothing to file, no form, and no deadline. Coverage is active from your invoice date. Keep your invoice from us, because that is your proof of purchase.

Repairs and replacement parts

What Covered for
Replacement parts 30 days
Replacement assemblies 60 days
Repair work 90 days, on the specific area repaired

What is not covered

  • Used or second hand equipment. Geo Knight provides no warranty on a press bought second hand, though free lifetime technical support still applies even then, which is genuinely unusual
  • Damage from misuse, accident, or unauthorized modification
  • Normal wear on consumable surfaces such as Teflon wraps, pads and covers
  • Anything after the applicable period for that component

Coverage is non transferable. If you later sell your press, the warranty does not follow it to the new owner, but Geo Knight will still take their call for technical support.

Making a claim

Call us first on 719-396-5661. We will open it with you and stay on it.

Geo Knight handles warranty service directly from the factory. For expedited or emergency service, going to them directly is the fastest route, and we would rather you got your press running than waited on us to relay.

A return authorization is required before anything ships back. Do not send a press to the factory without one.

Freight on a warranty repair: you ship it to the factory, and Geo Knight covers the freight back to you by UPS Ground or standard LTL. If you want faster than that, premium freight is your cost and your choice.

Keep the crate and pallet. A press shipped without proper packaging can arrive damaged, and that becomes a new problem rather than a solved one.

Free lifetime technical support, so use it

This is the part people leave on the table. Geo Knight supports every press they have ever built, new or second hand, by phone and email, for life. No contract, no fee, no expiry.

Temperature drift, pressure calibration, an element behaving oddly, a setting you cannot find: call us on 719-396-5661 and we will work it with you, or go straight to the factory if you would rather.

Most warranty problems on a heat press turn out to be a settings problem or a calibration problem. A ten minute call fixes more of these than a shipping label does.

Questions

Call 719-396-5661 or email info@veprintshop.com. We answer within an hour, 7am to 7pm Mountain, seven days a week.

Full terms for every brand we carry, plus product safety information, are on our Warranty & Product Safety page.

Return & Refund Policy

Your window is counted from the day the press arrives, and there is no restocking fee at any point inside it, so deciding early costs you nothing.

In short: 19 days from delivery, with no restocking fee at any point in that window. Presses and accessories run on the same clock. A press that has been heated even once can't come back, and opened Teflon or Nomex is final sale. Anything damaged, defective or incorrect is on us and costs you nothing.

Your return window

When you request the return Restocking fee
Within 19 days of delivery None
After 19 days We can't accept it

The clock starts the day your press is delivered, not the day you ordered and not the day it shipped.

Unpack and inspect the press the day it arrives. If anything isn't right, call 719-396-5661 straight away rather than waiting. We would much rather hear from you on day one than argue about day twelve.

Tables, wraps and accessories run on the same 19 day window.

What condition it needs to be in

Presses have to come back exactly as they left the factory:

  • Never powered on or run through a heat cycle. A press that has been heated, even once, can't be returned
  • Unused, with no signs of wear
  • No platens, tables, attachments or accessories installed or swapped
  • In the original crate and packaging, with the pallet, foam and every insert
  • All accessories, cables and documentation included
  • No signs of installation, mounting or assembly

Tables, fixtures and accessories:

  • Unused. Never mounted to a press, never heated, never run through a cycle
  • Original packaging and all inserts
  • No signs of installation, drilling or modification
  • Complete. A table set comes back as a set

Anything that has been heated or mounted can't come back. A Teflon wrap that has been through one press cycle, or a table that has been threaded onto a machine, isn't resaleable. If you're not sure a table fits your press, call us first on 719-396-5661 and we will check the model against the All-Thread pattern before you install anything.

How to start a return

  1. Call 719-396-5661 or email info@veprintshop.com with your order number, within your window. Every return needs authorization first. The manufacturer requires a return authorization number, and anything sent back without one can't be accepted.
  2. We confirm eligibility, quote your return freight, and send the return address with full instructions.
  3. Pack it in the original crate or packaging and ship it. Insure the shipment and keep your tracking, because it is your responsibility until it arrives.
  4. We inspect it on arrival and email you to confirm your refund.

Who pays return shipping

Changed your mind, or ordered the wrong thing: you do. Presses are heavy and ship by freight, so this is a real expense. We quote you the exact return freight cost before you commit to anything, so you can decide with the full number in front of you. Your original outbound shipping charge isn't refunded either.

Most accessories ship parcel, so return shipping on those is modest. The universal stand is the exception at 77 lb, and we will quote that before you commit.

Arrived damaged, defective or incorrect: we cover the shipping and you pay nothing.

What we can't take back

  • Any press that has been powered on, heated, used or assembled
  • Anything showing signs of use, installation or wear
  • Anything mounted, heated, installed or drilled
  • Opened Teflon sheets, wraps or Nomex pads. Final sale once the packaging is opened. Sealed and unopened, they are returnable within the window like anything else
  • Presses or accessories returned without the original crate, pallet or packaging
  • Partial sets
  • Anything requested more than 19 days after delivery
  • Presses sold as certified pre-owned or used
  • Equipment bought for one-time or temporary use, such as a single trade show, rather than ongoing production

If it arrives damaged

Inspect the crate before you sign. Note any damage on the delivery receipt, photograph it before the driver leaves, and refuse the shipment if the damage looks severe.

Then email your photos to info@veprintshop.com the same day with your order number, and call us on 719-396-5661.

Keep all the packaging until the claim is fully closed, because the carrier may need to inspect it.

We cover the shipping on damaged, defective or incorrect merchandise. You pay nothing.

Full delivery inspection detail is on the Shipping Policy tab on this page.

Defective or incorrect items

Report a defective press, table or a wrong item within 5 business days of delivery so we can get it resolved quickly. Call us on 719-396-5661 rather than troubleshooting on your own.

We cover the shipping and make sure you end up with the press you ordered, working, as fast as possible.

Contact us before shipping anything back. An unauthorized return can void your coverage.

Presses damaged after use aren't refundable unless they are covered by warranty. For coverage after the return window closes, see the Warranty tab on this page.

Cancellations and exchanges

Before your press ships, cancelling is free with a full refund and no fees.

These presses are built to order, so the factory starts work as soon as we confirm your order. Call 719-396-5661 rather than emailing if you need to cancel, because a few hours matters here.

Once it ships, the return terms above apply, which means return freight at your cost.

You can exchange or upgrade a press within 19 days of delivery. It has to meet the same condition requirements as a return, and you are responsible for the shipping costs plus any price difference. If you are considering an upgrade, call us on 719-396-5661 before you send anything back. We will make sure the model you are moving to is actually the right one, and that conversation has saved people a second round of freight more than once.

Refunds

We email you once your return is received and inspected. Approved refunds go to your original payment method within 14 business days.

Refunds cover the invoiced purchase price. Original shipping charges aren't refundable.

If you have any questions about this policy, call or text us on 719-396-5661 or email info@veprintshop.com.

Shipping Policy

Every press carries a shipping charge, listed in full below. Tables and accessories still ship free.

In short: Shipping is $150 on every press, charged per press, so two presses means two charges. Presses are built to order, typically 3 to 5 business days, then 5 to 7 business days in freight transit. Unpack and inspect the press the day it arrives, because that is when a damage claim is easiest to win.

What shipping costs

Free on tables and accessories. Every press carries a charge.

Shipping by press:

What you're buying Shipping
All tables and accessories Free
DK3D Double Mug Press $150
DK7 Cap Press $150
DK8 Label Press $150
DK7T Twin Cap Press $150
DK20A Auto-Release Clamshell $150

The amount for your press is also shown at checkout before you pay.

Charges are per item, not per order. If you buy two presses that each carry a charge, you pay both.

Where we ship

The contiguous United States only (the lower 48 states and Washington, DC). We don't ship to Alaska, Hawaii, US territories or military APO/FPO addresses, internationally, to PO Boxes, or to freight forwarders.

Order confirmation

As soon as you place your order we send you a confirmation email. That means we have received your order and authorized your payment. It is an authorization, not a charge.

We then check immediately that your items are in stock and ready to ship. If something is backordered or unavailable, we release the authorization and email you to discuss the options rather than holding your money.

Once we have confirmed everything is available, we capture the payment and start preparing your order.

These presses are built to order, so the factory starts work as soon as we confirm. If you need to cancel, call 719-396-5661 rather than emailing, because a few hours matters here.

How long it takes

These presses are built to order.

Stage Time
Build and dispatch 3 to 5 business days
Freight transit 5 to 7 business days

Orders placed after 5pm Mountain Time (Denver) start processing the next business day.

Larger and air operated presses take longer to build, sometimes considerably. If you are ordering a model outside the standard manual range, call us on 719-396-5661 and we will confirm your build time before you pay, not after.

All timelines mean business days, Monday to Friday, excluding public holidays.

Order shipment and tracking

We send your shipping confirmation the day your press leaves the factory, with tracking, to the email address you gave at checkout.

Unpack and inspect the press the day it arrives. Your 19 day return window is counted from delivery, and a damage claim gets much harder to win once a clean delivery receipt has been signed. Full detail is on the Return & Refund Policy tab on this page.

If you haven't heard from us within 4 business days of your expected ship date, email info@veprintshop.com or call 719-396-5661 and we will chase it.

How it ships

Tables, wraps and accessories ship by parcel carrier. Smaller presses ship by parcel. The heaviest presses ship by freight, and freight works differently from a parcel delivery:

  • The carrier calls to schedule. Give us a phone number someone answers, since missed appointments can trigger redelivery or storage fees
  • Delivery is curbside. The driver brings the crate to the back of the truck. Getting it inside is your responsibility unless we have agreed otherwise in writing
  • Liftgate is included. You don't need a dock or a forklift, and you don't pay extra for it
  • Someone must be present to sign. Freight carriers don't leave crated equipment unattended

Inspect before you sign

This is the single most important section on this page. Once you sign a clean delivery receipt the carrier's liability is largely discharged, and a damage claim becomes very hard to win for you and for us.

Before you sign:

  • Inspect the crate, box and packaging. Look for crushing, punctures, tears, water staining, tilt or shock indicators, and shifted contents
  • If you see any damage at all, even minor, write it on the delivery receipt before you sign. Be specific, for example "crate corner crushed, bottom left". Photograph it before the driver leaves
  • If the damage looks severe you can refuse the shipment. Note the reason on the receipt and call us right away on 719-396-5661
  • Keep all packaging. Don't discard the crate, box, foam or pallet until the claim is closed. Carrier inspection of the original packaging is a condition of the claim, and throwing it out can void it

If it arrives damaged

If you have accepted the delivery, photograph any damaged packaging or products immediately.

Email your photos to info@veprintshop.com the same day with your order number, and call us on 719-396-5661.

Concealed damage, meaning damage you find after unpacking where the outside looked fine, must also be reported within 48 hours of delivery, with the packaging kept.

We cover the shipping on damaged, defective or incorrect merchandise. You pay nothing. See the Return & Refund Policy tab on this page for what happens next.

If a press later goes back for warranty repair, you ship it to the factory and the manufacturer covers the freight back to you. See the Warranty tab on this page.

If your shipment is lost or stalls

If tracking stops updating for more than 2 business days, or a scheduled delivery date passes with nothing arriving, tell us. We open the carrier trace on your behalf.

We respond within 1 hour, 7am to 7pm Mountain Time, seven days a week, on 719-396-5661 or info@veprintshop.com.

Address accuracy

Please double check your shipping address at checkout. Corrections after dispatch trigger carrier fees, which are significant on freight, and address change fees incurred after dispatch are passed on to you at cost.

Refused or undeliverable shipments

If a shipment is refused without cause, or comes back to us as undeliverable because of a wrong address or repeated missed appointments, return freight and any carrier storage fees are deducted from your refund.

This never applies when you refuse a delivery because of visible damage.

If you have any questions about this policy, call or text us on 719-396-5661 or email info@veprintshop.com.