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Geo Knight DK20SPT Twin Heat Press 16x20 Air Operated Swing Away

SKU DK20SPT
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Original Price $5,594.00
Current Price $4,950.00

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Double Your Output With the Geo Knight DK20SPT Heat Press

Stuck watching your heater sit idle while you load the next shirt? That dead time adds up fast on a long production run. With two sliding bottom tables, you press one garment while loading the other, so the platen almost never rests and neither does your throughput. Push button operation, digital temperature and time control, and a 16" x 20" heater give you consistent results run after run, at a price that still makes sense for a growing shop.

  • Twin station design: load one table while the other presses, cutting operator and heater idle time
  • Heater size: 16" x 20" SuperCoil Microwinding™ platen for even, consistent heat
  • Digital control: 32° to 600°F range with +-2°F accuracy and 70 programmable presets
  • Air operated force: up to 3000 lbs of applied pressure, adjustable from 20 to 100 PSI
  • Safe swing away loading: heater clears the table fully, keeping hands away from the hot platen
  • Material capacity: presses items up to 1.5" thick
  • Interchangeable tables: All Thread™ drop in tables let one press handle many job types
  • Built to last: solid steel welded frame with lifetime platen warranty and free lifetime tech support
  • Shipping: built to order in 7 to 10 working days, then shipped by truck freight with curbside liftgate delivery

Twin Station Loading That Keeps the Heater Working

Digital Knight DK20SPT Heat Press twin station workflow chart showing alternating press and load cycle

The dual shuttle framework is what separates this machine from its single table sibling. One table slides under the heat while the other sits out front, open and waiting for you.

  • Load and unload during the press cycle instead of standing by
  • Operator idle time drops, and so does heat platen idle time
  • A dual pre press timer keeps both stations on schedule
  • Built for demanding runs that a manual press and a single table simply cannot keep up with

Everything else matches the DK20SP. Same overall press, same features, just doubled at the loading end.


Why the Geo Knight DK20SPT Swing Away Heat Press Protects Your Hands

Geo Knight DK20SPT Heat Press safety graphic covering clear loading area, 1.5 inch thickness and platen

The heater swings completely clear of the loading area, so you are never reaching under a hot platen to position a transfer. That means better alignment, fewer scorched knuckles, and easier work on thicker items.

  • Handles materials up to 1.5" thick
  • Teflon coated 3/4" thick heat platen for even release
  • SuperCoil Microwinding™ heater technology spreads heat across the full 16" x 20" surface

Air Operated Force and Control on the Geo Knight DK20SPT Heat Transfer Press

Digital Knight DK20SPT Heat Press air power graphic with 3000 lbs force, 20 to 100 PSI and compressor needs

Air does the pressing, not your shoulder. Set it once and every garment gets the same pressure, all day long.

  • 3000 lbs of total applied force at maximum
  • Air regulator and gauge with a 20 to 100 PSI range
  • Requires a compressor rated at least 7 gal, 1 cfm, 100 psi with a 1/4" line
  • Simple push button operation from cycle to cycle

Digital Precision Behind the Geo Knight DK20SPT Twin Heat Press

Geo Knight DK20SPT Heat Press digital control grid listing 32 to 600F range, 2F accuracy and 70 presets

Guesswork ruins garments. The digital controller locks in your settings and tells you exactly what the platen is doing.

  • Temperature range of 32° to 600°F, readable in °C or °F
  • Readout accuracy of +-2°F
  • 70 programmable presets so recurring jobs load instantly
  • Automatic digital timer with user selectable end of cycle alarms
  • Records the number of pressing cycles completed for production tracking

One Machine, Many Jobs With the Digital Knight DK20SPT Heat Press

Digital Knight DK20SPT Heat Press interchangeable All-Thread table options from small squares to sleeves

The All Thread™ bottom tables drop in and out, so the same press handles flat goods one hour and specialty items the next. Optional tables cover sizes from 3½ x 3½ up to 13 x 20, plus sleeve, cap bill, shoe, koozie and circular shapes. The all thread drop in table range includes the DK 10 x 12 Table, the DK 12 x 14 Table, the DK 14 x 16 Table, the DK 13 x 20 Table, the DK 3½" Sleeve Table, the DK 5" Sleeve Table, the DK Cap Bill Table, the DK Koozie Can Cooler Table, the DK Shoe Table, the DK 3½ x 3½ Table, the DK 3½ x 5 Table, the DK 6 x 8 Table and the DK 8 Dia Circular Table. Optional bottom heat and control units are available as the DK20/A/S/SP 16 x 20 Bottom Heat & Control and the DK20/A/S/SP 14 x 16 Bottom Heat & Control, and Teflon protection is offered as the 16x20 Teflon Sheet, the 16x20 Teflon Bottom Table Wrap with elastic corners and the 16x20 Teflon Top Heater Wrap with elastic corners for both the top heater and the bottom table.


Heavy Duty Construction and a Long Term Warranty on the Knight DK20SPT

Knight DK20SPT warranty badge grid showing lifetime platen, 5 year frame, 3 year controller and parts cover

A solid steel welded framework and solid casting design keep alignment true through years of production.

  • Lifetime warranty on the heat platen
  • 5 year warranty on the frame
  • 3 year warranty on the controller
  • 1 year warranty on parts
  • Free lifetime tech support

Optional add ons include the DK20SPT & DC16APT Twin Auto Stand with Casters, a twin auto stand with locking casters, and the DK20SPT 4 Crosshair Registration Lasers system for fast, repeatable placement.


Shipping and Build Time

Geo Knight DK20SPT Swing Away Heat Press shipping steps with build time, 420 lb crate and curbside liftgate

Each press is built to order, and this model takes 7 to 10 working days to build before it ships, with transit time on top of that. Shipping is $300 per press, and two presses ship at twice the rate. It travels by truck freight in a 420 lb crate, delivered curbside with a liftgate included, so no loading dock or forklift is required. The carrier calls ahead to schedule delivery and someone needs to be there to sign.


Product Specs

Geo Knight DK20SPT Twin Heat Press spec cards with 16x20 platen, 3000 lbs force, temperature range, power
Model DK20SPT
Press Style Swing away, twin station, air operated
Heater Block Size 16" x 20"
Heat Platen Teflon coated, 3/4" thick
Temperature Range 32° to 600°F
Temperature Accuracy +-2°F (°C or °F display)
Maximum Applied Force 3000 lbs
Air Pressure Range 20 to 100 PSI
Air Compressor Required (min) 7 gal, 1 cfm, 100 psi, 1/4" line
Programmable Presets 70
Maximum Material Thickness 1.5"
Electrical 1800W / 15A / 120V
Weight 270 lbs
Shipping Dimensions 32" D x 40" W x 24" H

Product Attachments

Description

Double Your Output With the Geo Knight DK20SPT Heat Press

Stuck watching your heater sit idle while you load the next shirt? That dead time adds up fast on a long production run. With two sliding bottom tables, you press one garment while loading the other, so the platen almost never rests and neither does your throughput. Push button operation, digital temperature and time control, and a 16" x 20" heater give you consistent results run after run, at a price that still makes sense for a growing shop.

  • Twin station design: load one table while the other presses, cutting operator and heater idle time
  • Heater size: 16" x 20" SuperCoil Microwinding™ platen for even, consistent heat
  • Digital control: 32° to 600°F range with +-2°F accuracy and 70 programmable presets
  • Air operated force: up to 3000 lbs of applied pressure, adjustable from 20 to 100 PSI
  • Safe swing away loading: heater clears the table fully, keeping hands away from the hot platen
  • Material capacity: presses items up to 1.5" thick
  • Interchangeable tables: All Thread™ drop in tables let one press handle many job types
  • Built to last: solid steel welded frame with lifetime platen warranty and free lifetime tech support
  • Shipping: built to order in 7 to 10 working days, then shipped by truck freight with curbside liftgate delivery

Twin Station Loading That Keeps the Heater Working

Digital Knight DK20SPT Heat Press twin station workflow chart showing alternating press and load cycle

The dual shuttle framework is what separates this machine from its single table sibling. One table slides under the heat while the other sits out front, open and waiting for you.

  • Load and unload during the press cycle instead of standing by
  • Operator idle time drops, and so does heat platen idle time
  • A dual pre press timer keeps both stations on schedule
  • Built for demanding runs that a manual press and a single table simply cannot keep up with

Everything else matches the DK20SP. Same overall press, same features, just doubled at the loading end.


Why the Geo Knight DK20SPT Swing Away Heat Press Protects Your Hands

Geo Knight DK20SPT Heat Press safety graphic covering clear loading area, 1.5 inch thickness and platen

The heater swings completely clear of the loading area, so you are never reaching under a hot platen to position a transfer. That means better alignment, fewer scorched knuckles, and easier work on thicker items.

  • Handles materials up to 1.5" thick
  • Teflon coated 3/4" thick heat platen for even release
  • SuperCoil Microwinding™ heater technology spreads heat across the full 16" x 20" surface

Air Operated Force and Control on the Geo Knight DK20SPT Heat Transfer Press

Digital Knight DK20SPT Heat Press air power graphic with 3000 lbs force, 20 to 100 PSI and compressor needs

Air does the pressing, not your shoulder. Set it once and every garment gets the same pressure, all day long.

  • 3000 lbs of total applied force at maximum
  • Air regulator and gauge with a 20 to 100 PSI range
  • Requires a compressor rated at least 7 gal, 1 cfm, 100 psi with a 1/4" line
  • Simple push button operation from cycle to cycle

Digital Precision Behind the Geo Knight DK20SPT Twin Heat Press

Geo Knight DK20SPT Heat Press digital control grid listing 32 to 600F range, 2F accuracy and 70 presets

Guesswork ruins garments. The digital controller locks in your settings and tells you exactly what the platen is doing.

  • Temperature range of 32° to 600°F, readable in °C or °F
  • Readout accuracy of +-2°F
  • 70 programmable presets so recurring jobs load instantly
  • Automatic digital timer with user selectable end of cycle alarms
  • Records the number of pressing cycles completed for production tracking

One Machine, Many Jobs With the Digital Knight DK20SPT Heat Press

Digital Knight DK20SPT Heat Press interchangeable All-Thread table options from small squares to sleeves

The All Thread™ bottom tables drop in and out, so the same press handles flat goods one hour and specialty items the next. Optional tables cover sizes from 3½ x 3½ up to 13 x 20, plus sleeve, cap bill, shoe, koozie and circular shapes. The all thread drop in table range includes the DK 10 x 12 Table, the DK 12 x 14 Table, the DK 14 x 16 Table, the DK 13 x 20 Table, the DK 3½" Sleeve Table, the DK 5" Sleeve Table, the DK Cap Bill Table, the DK Koozie Can Cooler Table, the DK Shoe Table, the DK 3½ x 3½ Table, the DK 3½ x 5 Table, the DK 6 x 8 Table and the DK 8 Dia Circular Table. Optional bottom heat and control units are available as the DK20/A/S/SP 16 x 20 Bottom Heat & Control and the DK20/A/S/SP 14 x 16 Bottom Heat & Control, and Teflon protection is offered as the 16x20 Teflon Sheet, the 16x20 Teflon Bottom Table Wrap with elastic corners and the 16x20 Teflon Top Heater Wrap with elastic corners for both the top heater and the bottom table.


Heavy Duty Construction and a Long Term Warranty on the Knight DK20SPT

Knight DK20SPT warranty badge grid showing lifetime platen, 5 year frame, 3 year controller and parts cover

A solid steel welded framework and solid casting design keep alignment true through years of production.

  • Lifetime warranty on the heat platen
  • 5 year warranty on the frame
  • 3 year warranty on the controller
  • 1 year warranty on parts
  • Free lifetime tech support

Optional add ons include the DK20SPT & DC16APT Twin Auto Stand with Casters, a twin auto stand with locking casters, and the DK20SPT 4 Crosshair Registration Lasers system for fast, repeatable placement.


Shipping and Build Time

Geo Knight DK20SPT Swing Away Heat Press shipping steps with build time, 420 lb crate and curbside liftgate

Each press is built to order, and this model takes 7 to 10 working days to build before it ships, with transit time on top of that. Shipping is $300 per press, and two presses ship at twice the rate. It travels by truck freight in a 420 lb crate, delivered curbside with a liftgate included, so no loading dock or forklift is required. The carrier calls ahead to schedule delivery and someone needs to be there to sign.


Product Specs

Geo Knight DK20SPT Twin Heat Press spec cards with 16x20 platen, 3000 lbs force, temperature range, power
Model DK20SPT
Press Style Swing away, twin station, air operated
Heater Block Size 16" x 20"
Heat Platen Teflon coated, 3/4" thick
Temperature Range 32° to 600°F
Temperature Accuracy +-2°F (°C or °F display)
Maximum Applied Force 3000 lbs
Air Pressure Range 20 to 100 PSI
Air Compressor Required (min) 7 gal, 1 cfm, 100 psi, 1/4" line
Programmable Presets 70
Maximum Material Thickness 1.5"
Electrical 1800W / 15A / 120V
Weight 270 lbs
Shipping Dimensions 32" D x 40" W x 24" H

Product Attachments

Geo Knight DK20S Heat Press Spec SheetGeo Knight DK20S Heat Press Spec Sheet Geo Knight DK20SPT Automatic Heat Press InstructionsGeo Knight DK20SPT Automatic Heat Press Instructions Geo Knight DK20S Swing Away Press Spec SheetGeo Knight DK20S Swing Away Press Spec Sheet
Warranty

Geo Knight builds these presses in Brockton, Massachusetts, and warranties them by component, which means the parts that should last forever are covered forever.

In short: The heat platen is covered for the life of the press, the frame for 5 years, the controller for 3 years, and all other parts for 1 year. There is no registration to file, and technical support is free for life, even on a press bought second hand.

What is covered

Component Covered for
Heat platen Lifetime
Major components 5 years
Controller 3 years
All other parts 1 year

Plus free lifetime phone and email technical support. Not one year of support. Lifetime.

Large format presses, meaning the MaxiPress and Triton, carry 1 year on all items rather than the tiered coverage above. We do not stock those, but if you order one through us, that is the coverage.

The heat platen is the part that matters

It is the most expensive component in the press and the one that determines whether the machine still prints properly in year eight. Geo Knight warranties it for the life of the press. Very little else in this category comes close.

No registration needed

There is nothing to file, no form, and no deadline. Coverage is active from your invoice date. Keep your invoice from us, because that is your proof of purchase.

Repairs and replacement parts

What Covered for
Replacement parts 30 days
Replacement assemblies 60 days
Repair work 90 days, on the specific area repaired

What is not covered

  • Used or second hand equipment. Geo Knight provides no warranty on a press bought second hand, though free lifetime technical support still applies even then, which is genuinely unusual
  • Damage from misuse, accident, or unauthorized modification
  • Normal wear on consumable surfaces such as Teflon wraps, pads and covers
  • Anything after the applicable period for that component

Coverage is non transferable. If you later sell your press, the warranty does not follow it to the new owner, but Geo Knight will still take their call for technical support.

Making a claim

Call us first on 719-396-5661. We will open it with you and stay on it.

Geo Knight handles warranty service directly from the factory. For expedited or emergency service, going to them directly is the fastest route, and we would rather you got your press running than waited on us to relay.

A return authorization is required before anything ships back. Do not send a press to the factory without one.

Freight on a warranty repair: you ship it to the factory, and Geo Knight covers the freight back to you by UPS Ground or standard LTL. If you want faster than that, premium freight is your cost and your choice.

Keep the crate and pallet. A press shipped without proper packaging can arrive damaged, and that becomes a new problem rather than a solved one.

Free lifetime technical support, so use it

This is the part people leave on the table. Geo Knight supports every press they have ever built, new or second hand, by phone and email, for life. No contract, no fee, no expiry.

Temperature drift, pressure calibration, an element behaving oddly, a setting you cannot find: call us on 719-396-5661 and we will work it with you, or go straight to the factory if you would rather.

Most warranty problems on a heat press turn out to be a settings problem or a calibration problem. A ten minute call fixes more of these than a shipping label does.

Questions

Call 719-396-5661 or email info@veprintshop.com. We answer within an hour, 7am to 7pm Mountain, seven days a week.

Full terms for every brand we carry, plus product safety information, are on our Warranty & Product Safety page.

Return & Refund Policy

Your window is counted from the day the press arrives, and there is no restocking fee at any point inside it, so deciding early costs you nothing.

In short: 19 days from delivery, with no restocking fee at any point in that window. Presses and accessories run on the same clock. A press that has been heated even once can't come back, and opened Teflon or Nomex is final sale. Anything damaged, defective or incorrect is on us and costs you nothing.

Your return window

When you request the return Restocking fee
Within 19 days of delivery None
After 19 days We can't accept it

The clock starts the day your press is delivered, not the day you ordered and not the day it shipped.

Unpack and inspect the press the day it arrives. If anything isn't right, call 719-396-5661 straight away rather than waiting. We would much rather hear from you on day one than argue about day twelve.

Tables, wraps and accessories run on the same 19 day window.

What condition it needs to be in

Presses have to come back exactly as they left the factory:

  • Never powered on or run through a heat cycle. A press that has been heated, even once, can't be returned
  • Unused, with no signs of wear
  • No platens, tables, attachments or accessories installed or swapped
  • In the original crate and packaging, with the pallet, foam and every insert
  • All accessories, cables and documentation included
  • No signs of installation, mounting or assembly

Tables, fixtures and accessories:

  • Unused. Never mounted to a press, never heated, never run through a cycle
  • Original packaging and all inserts
  • No signs of installation, drilling or modification
  • Complete. A table set comes back as a set

Anything that has been heated or mounted can't come back. A Teflon wrap that has been through one press cycle, or a table that has been threaded onto a machine, isn't resaleable. If you're not sure a table fits your press, call us first on 719-396-5661 and we will check the model against the All-Thread pattern before you install anything.

How to start a return

  1. Call 719-396-5661 or email info@veprintshop.com with your order number, within your window. Every return needs authorization first. The manufacturer requires a return authorization number, and anything sent back without one can't be accepted.
  2. We confirm eligibility, quote your return freight, and send the return address with full instructions.
  3. Pack it in the original crate or packaging and ship it. Insure the shipment and keep your tracking, because it is your responsibility until it arrives.
  4. We inspect it on arrival and email you to confirm your refund.

Who pays return shipping

Changed your mind, or ordered the wrong thing: you do. Presses are heavy and ship by freight, so this is a real expense. We quote you the exact return freight cost before you commit to anything, so you can decide with the full number in front of you. Your original outbound shipping charge isn't refunded either.

Most accessories ship parcel, so return shipping on those is modest. The universal stand is the exception at 77 lb, and we will quote that before you commit.

Arrived damaged, defective or incorrect: we cover the shipping and you pay nothing.

What we can't take back

  • Any press that has been powered on, heated, used or assembled
  • Anything showing signs of use, installation or wear
  • Anything mounted, heated, installed or drilled
  • Opened Teflon sheets, wraps or Nomex pads. Final sale once the packaging is opened. Sealed and unopened, they are returnable within the window like anything else
  • Presses or accessories returned without the original crate, pallet or packaging
  • Partial sets
  • Anything requested more than 19 days after delivery
  • Presses sold as certified pre-owned or used
  • Equipment bought for one-time or temporary use, such as a single trade show, rather than ongoing production

If it arrives damaged

Inspect the crate before you sign. Note any damage on the delivery receipt, photograph it before the driver leaves, and refuse the shipment if the damage looks severe.

Then email your photos to info@veprintshop.com the same day with your order number, and call us on 719-396-5661.

Keep all the packaging until the claim is fully closed, because the carrier may need to inspect it.

We cover the shipping on damaged, defective or incorrect merchandise. You pay nothing.

Full delivery inspection detail is on the Shipping Policy tab on this page.

Defective or incorrect items

Report a defective press, table or a wrong item within 5 business days of delivery so we can get it resolved quickly. Call us on 719-396-5661 rather than troubleshooting on your own.

We cover the shipping and make sure you end up with the press you ordered, working, as fast as possible.

Contact us before shipping anything back. An unauthorized return can void your coverage.

Presses damaged after use aren't refundable unless they are covered by warranty. For coverage after the return window closes, see the Warranty tab on this page.

Cancellations and exchanges

Before your press ships, cancelling is free with a full refund and no fees.

These presses are built to order, so the factory starts work as soon as we confirm your order. Call 719-396-5661 rather than emailing if you need to cancel, because a few hours matters here.

Once it ships, the return terms above apply, which means return freight at your cost.

You can exchange or upgrade a press within 19 days of delivery. It has to meet the same condition requirements as a return, and you are responsible for the shipping costs plus any price difference. If you are considering an upgrade, call us on 719-396-5661 before you send anything back. We will make sure the model you are moving to is actually the right one, and that conversation has saved people a second round of freight more than once.

Refunds

We email you once your return is received and inspected. Approved refunds go to your original payment method within 14 business days.

Refunds cover the invoiced purchase price. Original shipping charges aren't refundable.

If you have any questions about this policy, call or text us on 719-396-5661 or email info@veprintshop.com.

Shipping Policy

Every press carries a shipping charge, listed in full below. Tables and accessories still ship free.

In short: Shipping is $150 on every press, charged per press, so two presses means two charges. Presses are built to order, typically 3 to 5 business days, then 5 to 7 business days in freight transit. Unpack and inspect the press the day it arrives, because that is when a damage claim is easiest to win.

What shipping costs

Free on tables and accessories. Every press carries a charge.

Shipping by press:

What you're buying Shipping
All tables and accessories Free
DK3D Double Mug Press $150
DK7 Cap Press $150
DK8 Label Press $150
DK7T Twin Cap Press $150
DK20A Auto-Release Clamshell $150

The amount for your press is also shown at checkout before you pay.

Charges are per item, not per order. If you buy two presses that each carry a charge, you pay both.

Where we ship

The contiguous United States only (the lower 48 states and Washington, DC). We don't ship to Alaska, Hawaii, US territories or military APO/FPO addresses, internationally, to PO Boxes, or to freight forwarders.

Order confirmation

As soon as you place your order we send you a confirmation email. That means we have received your order and authorized your payment. It is an authorization, not a charge.

We then check immediately that your items are in stock and ready to ship. If something is backordered or unavailable, we release the authorization and email you to discuss the options rather than holding your money.

Once we have confirmed everything is available, we capture the payment and start preparing your order.

These presses are built to order, so the factory starts work as soon as we confirm. If you need to cancel, call 719-396-5661 rather than emailing, because a few hours matters here.

How long it takes

These presses are built to order.

Stage Time
Build and dispatch 3 to 5 business days
Freight transit 5 to 7 business days

Orders placed after 5pm Mountain Time (Denver) start processing the next business day.

Larger and air operated presses take longer to build, sometimes considerably. If you are ordering a model outside the standard manual range, call us on 719-396-5661 and we will confirm your build time before you pay, not after.

All timelines mean business days, Monday to Friday, excluding public holidays.

Order shipment and tracking

We send your shipping confirmation the day your press leaves the factory, with tracking, to the email address you gave at checkout.

Unpack and inspect the press the day it arrives. Your 19 day return window is counted from delivery, and a damage claim gets much harder to win once a clean delivery receipt has been signed. Full detail is on the Return & Refund Policy tab on this page.

If you haven't heard from us within 4 business days of your expected ship date, email info@veprintshop.com or call 719-396-5661 and we will chase it.

How it ships

Tables, wraps and accessories ship by parcel carrier. Smaller presses ship by parcel. The heaviest presses ship by freight, and freight works differently from a parcel delivery:

  • The carrier calls to schedule. Give us a phone number someone answers, since missed appointments can trigger redelivery or storage fees
  • Delivery is curbside. The driver brings the crate to the back of the truck. Getting it inside is your responsibility unless we have agreed otherwise in writing
  • Liftgate is included. You don't need a dock or a forklift, and you don't pay extra for it
  • Someone must be present to sign. Freight carriers don't leave crated equipment unattended

Inspect before you sign

This is the single most important section on this page. Once you sign a clean delivery receipt the carrier's liability is largely discharged, and a damage claim becomes very hard to win for you and for us.

Before you sign:

  • Inspect the crate, box and packaging. Look for crushing, punctures, tears, water staining, tilt or shock indicators, and shifted contents
  • If you see any damage at all, even minor, write it on the delivery receipt before you sign. Be specific, for example "crate corner crushed, bottom left". Photograph it before the driver leaves
  • If the damage looks severe you can refuse the shipment. Note the reason on the receipt and call us right away on 719-396-5661
  • Keep all packaging. Don't discard the crate, box, foam or pallet until the claim is closed. Carrier inspection of the original packaging is a condition of the claim, and throwing it out can void it

If it arrives damaged

If you have accepted the delivery, photograph any damaged packaging or products immediately.

Email your photos to info@veprintshop.com the same day with your order number, and call us on 719-396-5661.

Concealed damage, meaning damage you find after unpacking where the outside looked fine, must also be reported within 48 hours of delivery, with the packaging kept.

We cover the shipping on damaged, defective or incorrect merchandise. You pay nothing. See the Return & Refund Policy tab on this page for what happens next.

If a press later goes back for warranty repair, you ship it to the factory and the manufacturer covers the freight back to you. See the Warranty tab on this page.

If your shipment is lost or stalls

If tracking stops updating for more than 2 business days, or a scheduled delivery date passes with nothing arriving, tell us. We open the carrier trace on your behalf.

We respond within 1 hour, 7am to 7pm Mountain Time, seven days a week, on 719-396-5661 or info@veprintshop.com.

Address accuracy

Please double check your shipping address at checkout. Corrections after dispatch trigger carrier fees, which are significant on freight, and address change fees incurred after dispatch are passed on to you at cost.

Refused or undeliverable shipments

If a shipment is refused without cause, or comes back to us as undeliverable because of a wrong address or repeated missed appointments, return freight and any carrier storage fees are deducted from your refund.

This never applies when you refuse a delivery because of visible damage.

If you have any questions about this policy, call or text us on 719-396-5661 or email info@veprintshop.com.