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xTool O1 Omni Printer with 7mm 3D Embossing

SKU P0101000539
by xTool
$2,499.00

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Class 1 measuring laser. 395 nm UV curing hazard.

The curing LEDs emit 395 nm ultraviolet. The included goggles are UV-rated only and are not laser eyewear.

Rigid Goods and Apparel with the xTool O1 Omni UV Printer

Printing hard goods, apparel, transfers, and dimensional finishes often calls for separate machines. Choose an O1 edition that fits your materials, then produce detailed color graphics with Pixel-scan™ placement, commercial color output, and optional rotary, laminating, and roll-feed tools.

Variant comparison

Single UV + Single UV Standalone Single UV + Single UV Rotary Bundle Dual UV + Dual UV Standalone Dual UV + Dual UV Rotary Bundle Dual UV + Dual UV Versatile Bundle DT+UV + DT+UV Standalone DT+UV + DT+UV Rotary Bundle DT+UV + DT+UV Versatile Bundle
Package Single UV Standalone Single UV Rotary Bundle Dual UV Standalone Dual UV Rotary Bundle Dual UV Versatile Bundle DT+UV Standalone DT+UV Rotary Bundle DT+UV Versatile Bundle
Price $1699.00 $2059.00 $2699.00 $3059.00 $3869.00 $2799.00 $3159.00 $3969.00
  • Print Methods: UV, UV DTF, DTG, and DTF printing cover rigid goods, apparel, and transfer decals in one machine.
  • Edition Choice: Single UV, Dual-Head UV, and UV + DT Fabric editions target different materials and cannot be swapped after purchase.
  • Special Effects: 7 mm embossing, lenticular effects, matte and gloss varnish, foil finishes, and a 2,000-plus texture library add dimensional detail.
  • Fluorescent Colors: Fluorescent red and yellow ink are exclusive to the Dual-Head UV Edition.
  • Precision: Pixel-scan™ alignment delivers 1440 x 1200 dpi vision resolution and ±0.2 mm positioning accuracy for 1:1 object placement.
  • Color Output: G7-certified commercial colors print at 720x1440 dpi resolution.
  • Accessories: Optional OR1 Rotary Attachment enables cup and tumbler printing, LM1 Laminator supports foil finishes and UV DTF decal production, and RF1 Roll Feeder allows continuous roll printing up to 49 ft.
  • Laser Connectivity: Works with compatible xTool laser machines through xTool Studio for combined print, engrave, and cut workflows.
  • Ink Safety: Non-Reprotoxic Ink and GREENGUARD® Gold Certified UV Ink are standard, with OEKO-TEX® Certified DT Fabric Ink on the UV + DT Fabric Edition.
  • Air Filtration: Internal filtration removes 96.4% of TVOCs during operation.
  • Maintenance: Automatic white ink stirring, circulation, and printhead moisture protection reduce manual upkeep.
  • Software: Compatible with macOS and Windows, with app-based remote cleaning and control.
  • Pricing: Configurations range from $1,699.00 to $3,969.00 depending on edition and bundle, with savings up to $800.00 off MSRP.
  • Shipping: Preorder units and the OR1 Rotary Attachment ship from mid September, while the LM1 Laminator and RF1 Roll Feeder ship from late October.
  • Purchase Terms: Includes a 12-Month Warranty and our 30-day return window with a flat 15% service fee.
  • Financing: Plans start at $83/mo or 0% APR through Affirm, subject to qualification.
  • Protection Plan: Optional xToolCare coverage is available for accidents and quality issues with $0.00 repair costs.

Choose Your O1 Edition

UV + DT Fabric, Dual-Head UV, and Single UV options compared for the xTool O1 Omni UV DTF Printer

Three factory-configured editions serve different printing needs. Each uses a dedicated printhead and ink arrangement that cannot be upgraded to another edition later.

  • Single UV Edition: Made for entry-level users personalizing rigid materials such as acrylic, wood, metal, glass, and ceramic. It uses one Epson F1080 Print Head and CMYKWV ink channels.
  • Dual-Head UV Edition: Suited to advanced UV work on rigid and flexible media such as acrylic, leather, wood, and canvas. Its two Epson F1080 Print Heads support CMYKWV, rigid white, flexible white, fluorescent red, and fluorescent yellow inks.
  • UV + DT Fabric Edition: Built for apparel and hard goods. Two Epson F1080 Print Heads support UV printing on rigid objects plus DTG and DTF work on cotton, polyester, and other fabrics. Its ink channels are UV CMYKWVDT and fabric CMYKWW.

The UV + DT Fabric Edition uses its second head for textiles, so it does not print fluorescent colors or use flexible white ink. Choose the Dual-Head UV Edition for fluorescent effects and flexible white printing on materials such as leather.


Single UV Standalone Package

A dedicated ink chart with six CMYKWV cartridges represents the print setup for the xTool O1 Omni Printer

The Single UV Standalone selection pairs the Single UV printer with six CMYKWV ink cartridges. It provides the dedicated UV configuration for flat rigid-material personalization without an OR1 Rotary Attachment.


Single UV Rotary Bundle

The xTool O1 Omni Printer Single UV package adds an OR1 Rotary Attachment for cylindrical objects

The Single UV Rotary Bundle adds the OR1 Rotary Attachment to the Single UV printer and CMYKWV ink set. This package supports personalization on compatible cups, tumblers, and ornaments.


Dual UV Standalone Package

The xTool O1 Omni Printer 4-in-1 Dual UV set includes rigid white, flexible white, red, and yellow inks

The Dual UV Standalone selection pairs the two-head UV printer with CMYKWV, rigid white, flexible white, fluorescent red, and fluorescent yellow cartridges. This ink arrangement supports rigid and flexible media, neon effects, matte finishes, gloss finishes, and foil effects.


Dual UV Rotary Bundle

This chart pairs the xTool O1 Omni Printer with expanded UV ink cartridges and an OR1 Rotary Attachment

The Dual UV Rotary Bundle combines the expanded Dual UV ink set with the OR1 Rotary Attachment. It is configured for cylindrical personalization alongside flat UV printing on rigid and flexible materials.


Dual UV Versatile Bundle

OR1, LM1, RF1, and expanded inks form the versatile xTool O1 Omni UV Printer package

The Dual UV Versatile Bundle pairs the Dual UV printer and expanded ink array with three accessories:

  • OR1 Rotary Attachment: Personalizes cups and ornaments.
  • LM1 Laminator: Handles UV DTF lamination and foil stamping.
  • RF1 Roll Feeder: Supports continuous printing on roll materials.

DT+UV Standalone Package

Standalone xTool O1 Omni UV DTF Printer includes UV and DT fabric cartridges with a garment tray

The DT+UV Standalone selection includes the UV + DT Fabric printer configuration, UV and DT fabric ink cartridges, and a garment tray. It supports direct printing on rigid items and apparel, plus film-based transfer work.


DT+UV Rotary Bundle

The xTool O1 Omni UV DTF Printer package pairs UV and fabric inks with a garment tray and rotary unit

The DT+UV Rotary Bundle adds an OR1 Rotary Attachment to the UV and fabric ink sets and garment tray. It covers flat hard goods, clothing, fabric transfers, and compatible cylindrical objects.


DT+UV Versatile Bundle

The xTool O1 Omni UV DTF Printer package adds rotary, laminating, roll-feed, and garment tools

The DT+UV Versatile Bundle combines the UV + DT Fabric configuration with UV and fabric inks, a garment tray, OR1 Rotary Attachment, LM1 Laminator, and RF1 Roll Feeder. This package spans apparel, rigid objects, cylindrical items, laminated transfers, foil work, and roll-fed media.


Four Print Methods with the xTool O1 Omni Printer 4-in-1

The xTool O1 Omni Printer 4-in-1 prints rigid objects, apparel, film transfers, and UV-DTF decals

The UV + DT Fabric Edition covers four printing methods through its separate UV and textile ink systems:

  • UV printing: Applies graphics directly to rigid materials such as glass, acrylic, wood, and metal.
  • UV DTF: Produces transferable decals for objects that cannot be placed directly on the print bed. An LM1 Laminator is required.
  • DTG: Prints directly onto cotton and other supported apparel placed on the garment platen.
  • DTF: Prints a design onto film for transfer to cotton, polyester, denim, and mixed fabrics.

Material support varies by edition. The UV + DT Fabric Edition covers acrylic, wood, metal, cotton, polyester, and other rigid or fabric media. The Dual-Head UV Edition covers acrylic, leather, wood, canvas, and other rigid or flexible media. The Single UV Edition covers acrylic, wood, metal, glass, ceramic, and other rigid materials.


Separate UV and Fabric Print Heads

Two Epson F1080 print heads equip the xTool O1 Omni Printer for UV objects and fabric printing

Inside the UV + DT Fabric Edition, one Epson F1080 Print Head handles UV work while a second Epson F1080 Print Head handles DTG and DTF fabric printing. The dedicated paths let each ink system serve its intended material type.

UV channels use CMYKWVDT, while the fabric channels use CMYKWW. The V channel is a 3-in-1 varnish for matte, gloss, and foil effects.


Pixel-Scan Placement Accuracy

Full-bed sensing gives the xTool O1 Omni UV Printer 1440 x 1200 dpi vision and ±0.2 mm positioning

Pixel-scan™ senses the full print bed instead of relying only on a conventional camera view. Its 1440 x 1200 dpi vision resolution maps objects for 1:1 placement with ±0.2 mm positioning accuracy.

This alignment system helps position artwork on irregularly arranged pieces while avoiding the perspective distortion associated with an angled camera view. G7-certified commercial colors support dependable color rendering at a print resolution of 720x1440 dpi.


Embossed, Foil, and Fluorescent Effects

The xTool O1 Omni Printer 4-in-1 produces 7 mm embossing, relief badges, foil, and neon effects

Create tactile and visual finishes beyond flat color. Supported effects include 7 mm (0.28") embossing, lenticular effects, flexible relief badges, tactile art, matte varnish, gloss varnish, and hot foil finishes when paired with the required laminating accessory.

Fluorescent red and fluorescent yellow are exclusive to the Dual-Head UV Edition. The Single UV and UV + DT Fabric editions do not print fluorescent colors.


Texture Library and Spot Varnish

The xTool O1 Omni Printer 4-in-1 pairs a 2,000-plus texture library with one-click spot colors

A library of 2,000-plus textures helps turn artwork into dimensional surfaces without building every pattern manually. Software tools also cover stylized image generation and one-click spot varnish for placing gloss or texture on selected areas of a design.


DTG and DTF Apparel Methods

The xTool O1 Omni UV Printer supports direct cotton printing and film transfers for mixed fabrics

The UV + DT Fabric Edition supports two apparel methods from one textile ink system. DTG prints directly onto fabric, while DTF prints onto film before the design is transferred with heat.

  • DTG process: Pre-press the fabric, print directly, and cure the ink afterward with a heat press for better wash durability and professional-quality results.
  • DTF process: Print onto film, apply adhesive powder, melt the powder with a heat press, and transfer the design. The xTool WonderPress can handle the heat-press and built-in curing steps.

UV DTF Decals and Roll Printing with the xTool O1 Omni UV DTF Printer

The xTool O1 Omni UV Printer and RF1 create up to 49 ft of decals for helmets, cups, and boards

UV DTF creates waterproof decals that can be applied to curved surfaces and items that do not fit on the print bed. Helmets, cups, boards, and other shaped objects can receive printed decoration after the design is laminated.

Add the RF1 Roll Feeder for continuous roll printing up to 49 ft. UV DTF sticker, transfer, and decal production requires the LM1 Laminator.


Rotary Printing and 3D Cup Preview

Three rotary object setups demonstrate cup modeling for the xTool O1 Omni UV DTF Printer

The OR1 Rotary Attachment holds compatible bottles, mugs, tumblers, cups, and ornaments for printing around curved surfaces. 3D cup modeling previews the artwork before printing, helping you inspect placement across different cylindrical object setups.


Automatic Ink and Printhead Care

The xTool O1 Omni Printer 4-in-1 manages white ink settling, circulation, and printhead moisture

Built-in care functions address common white-ink and printhead needs between jobs. The printer provides automatic white ink stirring, automatic white ink circulation, and automatic printhead moisture protection.

Remote cleaning and control are available through the app on every edition.


Print, Engrave, and Cut Workflow

Laptop workflow pairs the xTool O1 Omni UV Printer with F2 Ultra, F2 Ultra UV, P3, and P2S

O1 connects with compatible laser machines through xTool Studio, placing printing, engraving, and cutting tasks in one software workspace. Current support covers P3, P2, P2S, S1, M2, and M1 Ultra.

These linked workflows are scheduled to be supported when the O1 arrives. Support for more laser machines, including F Series models used for processes such as engrave-then-print, is planned to be added over time.


Ink Certifications and Air Filtration

The xTool O1 Omni Printer 4-in-1 pairs GREENGUARD Gold UV ink with OEKO-TEX DT fabric ink

Internal airflow and filtration remove 96.4% of TVOCs. All editions use non-reprotoxic ink and GREENGUARD® Gold Certified UV Ink.

The UV + DT Fabric Edition also uses OEKO-TEX® Certified DT Fabric Ink. Certification coverage reflects each edition’s ink system, so the UV-only editions do not include the DT fabric ink certification.


What Comes in the Box

The xTool O1 Omni UV DTF Printer parts grid shows plates, mats, cartridges, tools, cables, and guides

Included parts vary by edition and package. The supplied parts grid covers the printer, baseplates, mats, ink cartridges, waste and moisturizing cartridges, cables, filter, tools, safety gear, cleaning supplies, guides, and spare parts. The UV + DT Fabric configuration also includes its garment tray.

Rotary, laminating, and roll-feed accessories are included only in the package names that list them.


Preorder Timing and Purchase Coverage

Shipping schedule and purchase protections for xTool O1 Omni UV DTF Printer, including warranty and returns

The listing states preorder shipping from mid September. Accessory dates can differ from the printer shipment:

  • OR1 Rotary Attachment: Estimated shipping from mid September.
  • LM1 Laminator and RF1 Roll Feeder: Estimated shipping from late October.

Purchase terms include a 12-Month Warranty and our 30-day return window with a flat 15% service fee. Tax exemption is listed as 3% - 13% tax savings for current and future orders. Financing is shown from $83 /mo or 0% APR with Affirm, subject to qualification.

Optional Single UV protection is available as a 1-Year Plan for $299.00 or a 2-Year Plan for $479.00. Coverage applies to accidents and quality issues, with priority service and $0.00 repair costs under the plan.


Product Specs

Spec badges for xTool O1 Omni Printer 4-in-1 showing resolution, accuracy, embossing, and print bed sizes
Spec Value
Brand xTool
Product Name xTool O1 Omni Printer: The World’s First 4-in-1 Omni Printer
Type Printer
Versions Single UV, Dual UV, or DT+UV
Single UV Standalone Version: Single UV; Package: Single UV Standalone; SKU: P0101000539; UPC: 193122033374; Price: $1699.00; Compare-at price: $2499.00
Single UV Rotary Bundle Version: Single UV; Package: Single UV Rotary Bundle; SKU: P0101000539-P0102000243; UPC: 193122033374; Price: $2059.00; Compare-at price: $2859.00
Dual UV Standalone Version: Dual UV; Package: Dual UV Standalone; SKU: P0101000538; UPC: 193122033428; Price: $2699.00; Compare-at price: $3299.00
Dual UV Rotary Bundle Version: Dual UV; Package: Dual UV Rotary Bundle; SKU: P0101000538-P0102000243; UPC: 193122033428; Price: $3059.00; Compare-at price: $3659.00
Dual UV Versatile Bundle Version: Dual UV; Package: Dual UV Versatile Bundle; SKU: P0101000538-P0102000243-P0101000587-P0101000605; UPC: 193122033428; Price: $3869.00; Compare-at price: $4469.00
DT+UV Standalone Version: DT+UV; Package: DT+UV Standalone; SKU: P0101000540-P0101000589; UPC: 193122033473; Price: $2799.00; Compare-at price: $3499.00
DT+UV Rotary Bundle Version: DT+UV; Package: DT+UV Rotary Bundle; SKU: P0101000540-P0101000589-P0102000243; UPC: 193122033473; Price: $3159.00; Compare-at price: $3859.00
DT+UV Versatile Bundle Version: DT+UV; Package: DT+UV Versatile Bundle; SKU: P0101000540-P0101000589-P0102000243-P0101000587-P0101000605; UPC: 193122033473; Price: $3969.00; Compare-at price: $4669.00
Edition Names UV + DT Fabric Edition; Dual-Head UV Edition; Single UV Edition
Best For UV + DT Fabric Edition: Creators with both apparel and hard goods printing needs; Dual-Head UV Edition: Creators focused on advanced UV applications and exclusive neon effects; Single UV Edition: Entry-level makers for rigid material personalization
Standard Print Bed 13" x 4.8" (330 x 122 mm)
Large Print Bed 13" x 16.5" (330 x 420 mm)
DTG Platen UV + DT Fabric Edition: 11.8" x 15.4" (300 x 390 mm); Dual-Head UV Edition: N/A; Single UV Edition: N/A
Print Head UV + DT Fabric Edition: Epson F1080 Print Head*2; Dual-Head UV Edition: Epson F1080 Print Head*2; Single UV Edition: Epson F1080 Print Head
Print Resolution 720x1440 dpi
Ink Channels UV + DT Fabric Edition: UV CMYKWVDT and Fabric CMYKWW; Dual-Head UV Edition: CMYKWV + RW/FW/FR/FY; Single UV Edition: CMYKWV
Ink Channel Definitions V = 3-in-1 Varnish: matte, gloss, and foil effects; RW = Rigid White; FW = Flexible White; FR = Fluorescent Red; FY = Fluorescent Yellow
Ink Capacity UV + DT Fabric Edition: Standard Ink: 125ml; High-Capacity White Ink: 290ml; Dual-Head UV Edition: Standard Ink: 125ml; High-Capacity White Ink: 290ml; Single UV Edition: Standard Ink: 125ml
Materials Application UV + DT Fabric Edition: Rigid & Fabric: Acrylic, wood, metal, cotton, polyester, etc.; Dual-Head UV Edition: Rigid & Flexible: Acrylic, leather, wood, canvas, etc.; Single UV Edition: Basic Rigid: Acrylic, wood, metal, glass, ceramic, etc.
Print Fluorescent Colors UV + DT Fabric Edition: No; Dual-Head UV Edition: Yes; Single UV Edition: No
UV DTF Stickers, Transfers, and Decals All editions: Requires Laminator
Embossed Print Height 7 mm (0.28")
Vision System Resolution 1440 x 1200 dpi
Positioning Accuracy ±0.2 mm
Safety and Certifications UV + DT Fabric Edition: Non-Reprotoxic Ink; GREENGUARD® Gold Certified UV Ink; OEKO-TEX® Certified DT Fabric Ink; Dual-Head UV Edition and Single UV Edition: Non-Reprotoxic Ink; GREENGUARD® Gold Certified UV Ink
Automated Maintenance Auto White Ink Stirring; Auto White Ink Circulation; Auto Printhead Moisture Protection
Supported Software macOS, Windows
Remote Management App Remote Cleaning & Control
Product Weight UV + DT Fabric Edition: 90.7 lbs (41.12 kg); Dual-Head UV Edition: 90.7 lbs (41.12 kg); Single UV Edition: 89.5 lbs (40.6 kg)
Machine Dimensions 28.1" x 14.7" x 18.4" (714 x 374 x 468.5 mm), main unit only
Compatible Laser Models P3, P2, P2S, S1, M2, and M1 Ultra
Warranty 12-Month Warranty
Return Policy 30-Day Return Policy (15% service fee)
Description

Rigid Goods and Apparel with the xTool O1 Omni UV Printer

Printing hard goods, apparel, transfers, and dimensional finishes often calls for separate machines. Choose an O1 edition that fits your materials, then produce detailed color graphics with Pixel-scan™ placement, commercial color output, and optional rotary, laminating, and roll-feed tools.

Variant comparison

Single UV + Single UV Standalone Single UV + Single UV Rotary Bundle Dual UV + Dual UV Standalone Dual UV + Dual UV Rotary Bundle Dual UV + Dual UV Versatile Bundle DT+UV + DT+UV Standalone DT+UV + DT+UV Rotary Bundle DT+UV + DT+UV Versatile Bundle
Package Single UV Standalone Single UV Rotary Bundle Dual UV Standalone Dual UV Rotary Bundle Dual UV Versatile Bundle DT+UV Standalone DT+UV Rotary Bundle DT+UV Versatile Bundle
Price $1699.00 $2059.00 $2699.00 $3059.00 $3869.00 $2799.00 $3159.00 $3969.00
  • Print Methods: UV, UV DTF, DTG, and DTF printing cover rigid goods, apparel, and transfer decals in one machine.
  • Edition Choice: Single UV, Dual-Head UV, and UV + DT Fabric editions target different materials and cannot be swapped after purchase.
  • Special Effects: 7 mm embossing, lenticular effects, matte and gloss varnish, foil finishes, and a 2,000-plus texture library add dimensional detail.
  • Fluorescent Colors: Fluorescent red and yellow ink are exclusive to the Dual-Head UV Edition.
  • Precision: Pixel-scan™ alignment delivers 1440 x 1200 dpi vision resolution and ±0.2 mm positioning accuracy for 1:1 object placement.
  • Color Output: G7-certified commercial colors print at 720x1440 dpi resolution.
  • Accessories: Optional OR1 Rotary Attachment enables cup and tumbler printing, LM1 Laminator supports foil finishes and UV DTF decal production, and RF1 Roll Feeder allows continuous roll printing up to 49 ft.
  • Laser Connectivity: Works with compatible xTool laser machines through xTool Studio for combined print, engrave, and cut workflows.
  • Ink Safety: Non-Reprotoxic Ink and GREENGUARD® Gold Certified UV Ink are standard, with OEKO-TEX® Certified DT Fabric Ink on the UV + DT Fabric Edition.
  • Air Filtration: Internal filtration removes 96.4% of TVOCs during operation.
  • Maintenance: Automatic white ink stirring, circulation, and printhead moisture protection reduce manual upkeep.
  • Software: Compatible with macOS and Windows, with app-based remote cleaning and control.
  • Pricing: Configurations range from $1,699.00 to $3,969.00 depending on edition and bundle, with savings up to $800.00 off MSRP.
  • Shipping: Preorder units and the OR1 Rotary Attachment ship from mid September, while the LM1 Laminator and RF1 Roll Feeder ship from late October.
  • Purchase Terms: Includes a 12-Month Warranty and our 30-day return window with a flat 15% service fee.
  • Financing: Plans start at $83/mo or 0% APR through Affirm, subject to qualification.
  • Protection Plan: Optional xToolCare coverage is available for accidents and quality issues with $0.00 repair costs.

Choose Your O1 Edition

UV + DT Fabric, Dual-Head UV, and Single UV options compared for the xTool O1 Omni UV DTF Printer

Three factory-configured editions serve different printing needs. Each uses a dedicated printhead and ink arrangement that cannot be upgraded to another edition later.

  • Single UV Edition: Made for entry-level users personalizing rigid materials such as acrylic, wood, metal, glass, and ceramic. It uses one Epson F1080 Print Head and CMYKWV ink channels.
  • Dual-Head UV Edition: Suited to advanced UV work on rigid and flexible media such as acrylic, leather, wood, and canvas. Its two Epson F1080 Print Heads support CMYKWV, rigid white, flexible white, fluorescent red, and fluorescent yellow inks.
  • UV + DT Fabric Edition: Built for apparel and hard goods. Two Epson F1080 Print Heads support UV printing on rigid objects plus DTG and DTF work on cotton, polyester, and other fabrics. Its ink channels are UV CMYKWVDT and fabric CMYKWW.

The UV + DT Fabric Edition uses its second head for textiles, so it does not print fluorescent colors or use flexible white ink. Choose the Dual-Head UV Edition for fluorescent effects and flexible white printing on materials such as leather.


Single UV Standalone Package

A dedicated ink chart with six CMYKWV cartridges represents the print setup for the xTool O1 Omni Printer

The Single UV Standalone selection pairs the Single UV printer with six CMYKWV ink cartridges. It provides the dedicated UV configuration for flat rigid-material personalization without an OR1 Rotary Attachment.


Single UV Rotary Bundle

The xTool O1 Omni Printer Single UV package adds an OR1 Rotary Attachment for cylindrical objects

The Single UV Rotary Bundle adds the OR1 Rotary Attachment to the Single UV printer and CMYKWV ink set. This package supports personalization on compatible cups, tumblers, and ornaments.


Dual UV Standalone Package

The xTool O1 Omni Printer 4-in-1 Dual UV set includes rigid white, flexible white, red, and yellow inks

The Dual UV Standalone selection pairs the two-head UV printer with CMYKWV, rigid white, flexible white, fluorescent red, and fluorescent yellow cartridges. This ink arrangement supports rigid and flexible media, neon effects, matte finishes, gloss finishes, and foil effects.


Dual UV Rotary Bundle

This chart pairs the xTool O1 Omni Printer with expanded UV ink cartridges and an OR1 Rotary Attachment

The Dual UV Rotary Bundle combines the expanded Dual UV ink set with the OR1 Rotary Attachment. It is configured for cylindrical personalization alongside flat UV printing on rigid and flexible materials.


Dual UV Versatile Bundle

OR1, LM1, RF1, and expanded inks form the versatile xTool O1 Omni UV Printer package

The Dual UV Versatile Bundle pairs the Dual UV printer and expanded ink array with three accessories:

  • OR1 Rotary Attachment: Personalizes cups and ornaments.
  • LM1 Laminator: Handles UV DTF lamination and foil stamping.
  • RF1 Roll Feeder: Supports continuous printing on roll materials.

DT+UV Standalone Package

Standalone xTool O1 Omni UV DTF Printer includes UV and DT fabric cartridges with a garment tray

The DT+UV Standalone selection includes the UV + DT Fabric printer configuration, UV and DT fabric ink cartridges, and a garment tray. It supports direct printing on rigid items and apparel, plus film-based transfer work.


DT+UV Rotary Bundle

The xTool O1 Omni UV DTF Printer package pairs UV and fabric inks with a garment tray and rotary unit

The DT+UV Rotary Bundle adds an OR1 Rotary Attachment to the UV and fabric ink sets and garment tray. It covers flat hard goods, clothing, fabric transfers, and compatible cylindrical objects.


DT+UV Versatile Bundle

The xTool O1 Omni UV DTF Printer package adds rotary, laminating, roll-feed, and garment tools

The DT+UV Versatile Bundle combines the UV + DT Fabric configuration with UV and fabric inks, a garment tray, OR1 Rotary Attachment, LM1 Laminator, and RF1 Roll Feeder. This package spans apparel, rigid objects, cylindrical items, laminated transfers, foil work, and roll-fed media.


Four Print Methods with the xTool O1 Omni Printer 4-in-1

The xTool O1 Omni Printer 4-in-1 prints rigid objects, apparel, film transfers, and UV-DTF decals

The UV + DT Fabric Edition covers four printing methods through its separate UV and textile ink systems:

  • UV printing: Applies graphics directly to rigid materials such as glass, acrylic, wood, and metal.
  • UV DTF: Produces transferable decals for objects that cannot be placed directly on the print bed. An LM1 Laminator is required.
  • DTG: Prints directly onto cotton and other supported apparel placed on the garment platen.
  • DTF: Prints a design onto film for transfer to cotton, polyester, denim, and mixed fabrics.

Material support varies by edition. The UV + DT Fabric Edition covers acrylic, wood, metal, cotton, polyester, and other rigid or fabric media. The Dual-Head UV Edition covers acrylic, leather, wood, canvas, and other rigid or flexible media. The Single UV Edition covers acrylic, wood, metal, glass, ceramic, and other rigid materials.


Separate UV and Fabric Print Heads

Two Epson F1080 print heads equip the xTool O1 Omni Printer for UV objects and fabric printing

Inside the UV + DT Fabric Edition, one Epson F1080 Print Head handles UV work while a second Epson F1080 Print Head handles DTG and DTF fabric printing. The dedicated paths let each ink system serve its intended material type.

UV channels use CMYKWVDT, while the fabric channels use CMYKWW. The V channel is a 3-in-1 varnish for matte, gloss, and foil effects.


Pixel-Scan Placement Accuracy

Full-bed sensing gives the xTool O1 Omni UV Printer 1440 x 1200 dpi vision and ±0.2 mm positioning

Pixel-scan™ senses the full print bed instead of relying only on a conventional camera view. Its 1440 x 1200 dpi vision resolution maps objects for 1:1 placement with ±0.2 mm positioning accuracy.

This alignment system helps position artwork on irregularly arranged pieces while avoiding the perspective distortion associated with an angled camera view. G7-certified commercial colors support dependable color rendering at a print resolution of 720x1440 dpi.


Embossed, Foil, and Fluorescent Effects

The xTool O1 Omni Printer 4-in-1 produces 7 mm embossing, relief badges, foil, and neon effects

Create tactile and visual finishes beyond flat color. Supported effects include 7 mm (0.28") embossing, lenticular effects, flexible relief badges, tactile art, matte varnish, gloss varnish, and hot foil finishes when paired with the required laminating accessory.

Fluorescent red and fluorescent yellow are exclusive to the Dual-Head UV Edition. The Single UV and UV + DT Fabric editions do not print fluorescent colors.


Texture Library and Spot Varnish

The xTool O1 Omni Printer 4-in-1 pairs a 2,000-plus texture library with one-click spot colors

A library of 2,000-plus textures helps turn artwork into dimensional surfaces without building every pattern manually. Software tools also cover stylized image generation and one-click spot varnish for placing gloss or texture on selected areas of a design.


DTG and DTF Apparel Methods

The xTool O1 Omni UV Printer supports direct cotton printing and film transfers for mixed fabrics

The UV + DT Fabric Edition supports two apparel methods from one textile ink system. DTG prints directly onto fabric, while DTF prints onto film before the design is transferred with heat.

  • DTG process: Pre-press the fabric, print directly, and cure the ink afterward with a heat press for better wash durability and professional-quality results.
  • DTF process: Print onto film, apply adhesive powder, melt the powder with a heat press, and transfer the design. The xTool WonderPress can handle the heat-press and built-in curing steps.

UV DTF Decals and Roll Printing with the xTool O1 Omni UV DTF Printer

The xTool O1 Omni UV Printer and RF1 create up to 49 ft of decals for helmets, cups, and boards

UV DTF creates waterproof decals that can be applied to curved surfaces and items that do not fit on the print bed. Helmets, cups, boards, and other shaped objects can receive printed decoration after the design is laminated.

Add the RF1 Roll Feeder for continuous roll printing up to 49 ft. UV DTF sticker, transfer, and decal production requires the LM1 Laminator.


Rotary Printing and 3D Cup Preview

Three rotary object setups demonstrate cup modeling for the xTool O1 Omni UV DTF Printer

The OR1 Rotary Attachment holds compatible bottles, mugs, tumblers, cups, and ornaments for printing around curved surfaces. 3D cup modeling previews the artwork before printing, helping you inspect placement across different cylindrical object setups.


Automatic Ink and Printhead Care

The xTool O1 Omni Printer 4-in-1 manages white ink settling, circulation, and printhead moisture

Built-in care functions address common white-ink and printhead needs between jobs. The printer provides automatic white ink stirring, automatic white ink circulation, and automatic printhead moisture protection.

Remote cleaning and control are available through the app on every edition.


Print, Engrave, and Cut Workflow

Laptop workflow pairs the xTool O1 Omni UV Printer with F2 Ultra, F2 Ultra UV, P3, and P2S

O1 connects with compatible laser machines through xTool Studio, placing printing, engraving, and cutting tasks in one software workspace. Current support covers P3, P2, P2S, S1, M2, and M1 Ultra.

These linked workflows are scheduled to be supported when the O1 arrives. Support for more laser machines, including F Series models used for processes such as engrave-then-print, is planned to be added over time.


Ink Certifications and Air Filtration

The xTool O1 Omni Printer 4-in-1 pairs GREENGUARD Gold UV ink with OEKO-TEX DT fabric ink

Internal airflow and filtration remove 96.4% of TVOCs. All editions use non-reprotoxic ink and GREENGUARD® Gold Certified UV Ink.

The UV + DT Fabric Edition also uses OEKO-TEX® Certified DT Fabric Ink. Certification coverage reflects each edition’s ink system, so the UV-only editions do not include the DT fabric ink certification.


What Comes in the Box

The xTool O1 Omni UV DTF Printer parts grid shows plates, mats, cartridges, tools, cables, and guides

Included parts vary by edition and package. The supplied parts grid covers the printer, baseplates, mats, ink cartridges, waste and moisturizing cartridges, cables, filter, tools, safety gear, cleaning supplies, guides, and spare parts. The UV + DT Fabric configuration also includes its garment tray.

Rotary, laminating, and roll-feed accessories are included only in the package names that list them.


Preorder Timing and Purchase Coverage

Shipping schedule and purchase protections for xTool O1 Omni UV DTF Printer, including warranty and returns

The listing states preorder shipping from mid September. Accessory dates can differ from the printer shipment:

  • OR1 Rotary Attachment: Estimated shipping from mid September.
  • LM1 Laminator and RF1 Roll Feeder: Estimated shipping from late October.

Purchase terms include a 12-Month Warranty and our 30-day return window with a flat 15% service fee. Tax exemption is listed as 3% - 13% tax savings for current and future orders. Financing is shown from $83 /mo or 0% APR with Affirm, subject to qualification.

Optional Single UV protection is available as a 1-Year Plan for $299.00 or a 2-Year Plan for $479.00. Coverage applies to accidents and quality issues, with priority service and $0.00 repair costs under the plan.


Product Specs

Spec badges for xTool O1 Omni Printer 4-in-1 showing resolution, accuracy, embossing, and print bed sizes
Spec Value
Brand xTool
Product Name xTool O1 Omni Printer: The World’s First 4-in-1 Omni Printer
Type Printer
Versions Single UV, Dual UV, or DT+UV
Single UV Standalone Version: Single UV; Package: Single UV Standalone; SKU: P0101000539; UPC: 193122033374; Price: $1699.00; Compare-at price: $2499.00
Single UV Rotary Bundle Version: Single UV; Package: Single UV Rotary Bundle; SKU: P0101000539-P0102000243; UPC: 193122033374; Price: $2059.00; Compare-at price: $2859.00
Dual UV Standalone Version: Dual UV; Package: Dual UV Standalone; SKU: P0101000538; UPC: 193122033428; Price: $2699.00; Compare-at price: $3299.00
Dual UV Rotary Bundle Version: Dual UV; Package: Dual UV Rotary Bundle; SKU: P0101000538-P0102000243; UPC: 193122033428; Price: $3059.00; Compare-at price: $3659.00
Dual UV Versatile Bundle Version: Dual UV; Package: Dual UV Versatile Bundle; SKU: P0101000538-P0102000243-P0101000587-P0101000605; UPC: 193122033428; Price: $3869.00; Compare-at price: $4469.00
DT+UV Standalone Version: DT+UV; Package: DT+UV Standalone; SKU: P0101000540-P0101000589; UPC: 193122033473; Price: $2799.00; Compare-at price: $3499.00
DT+UV Rotary Bundle Version: DT+UV; Package: DT+UV Rotary Bundle; SKU: P0101000540-P0101000589-P0102000243; UPC: 193122033473; Price: $3159.00; Compare-at price: $3859.00
DT+UV Versatile Bundle Version: DT+UV; Package: DT+UV Versatile Bundle; SKU: P0101000540-P0101000589-P0102000243-P0101000587-P0101000605; UPC: 193122033473; Price: $3969.00; Compare-at price: $4669.00
Edition Names UV + DT Fabric Edition; Dual-Head UV Edition; Single UV Edition
Best For UV + DT Fabric Edition: Creators with both apparel and hard goods printing needs; Dual-Head UV Edition: Creators focused on advanced UV applications and exclusive neon effects; Single UV Edition: Entry-level makers for rigid material personalization
Standard Print Bed 13" x 4.8" (330 x 122 mm)
Large Print Bed 13" x 16.5" (330 x 420 mm)
DTG Platen UV + DT Fabric Edition: 11.8" x 15.4" (300 x 390 mm); Dual-Head UV Edition: N/A; Single UV Edition: N/A
Print Head UV + DT Fabric Edition: Epson F1080 Print Head*2; Dual-Head UV Edition: Epson F1080 Print Head*2; Single UV Edition: Epson F1080 Print Head
Print Resolution 720x1440 dpi
Ink Channels UV + DT Fabric Edition: UV CMYKWVDT and Fabric CMYKWW; Dual-Head UV Edition: CMYKWV + RW/FW/FR/FY; Single UV Edition: CMYKWV
Ink Channel Definitions V = 3-in-1 Varnish: matte, gloss, and foil effects; RW = Rigid White; FW = Flexible White; FR = Fluorescent Red; FY = Fluorescent Yellow
Ink Capacity UV + DT Fabric Edition: Standard Ink: 125ml; High-Capacity White Ink: 290ml; Dual-Head UV Edition: Standard Ink: 125ml; High-Capacity White Ink: 290ml; Single UV Edition: Standard Ink: 125ml
Materials Application UV + DT Fabric Edition: Rigid & Fabric: Acrylic, wood, metal, cotton, polyester, etc.; Dual-Head UV Edition: Rigid & Flexible: Acrylic, leather, wood, canvas, etc.; Single UV Edition: Basic Rigid: Acrylic, wood, metal, glass, ceramic, etc.
Print Fluorescent Colors UV + DT Fabric Edition: No; Dual-Head UV Edition: Yes; Single UV Edition: No
UV DTF Stickers, Transfers, and Decals All editions: Requires Laminator
Embossed Print Height 7 mm (0.28")
Vision System Resolution 1440 x 1200 dpi
Positioning Accuracy ±0.2 mm
Safety and Certifications UV + DT Fabric Edition: Non-Reprotoxic Ink; GREENGUARD® Gold Certified UV Ink; OEKO-TEX® Certified DT Fabric Ink; Dual-Head UV Edition and Single UV Edition: Non-Reprotoxic Ink; GREENGUARD® Gold Certified UV Ink
Automated Maintenance Auto White Ink Stirring; Auto White Ink Circulation; Auto Printhead Moisture Protection
Supported Software macOS, Windows
Remote Management App Remote Cleaning & Control
Product Weight UV + DT Fabric Edition: 90.7 lbs (41.12 kg); Dual-Head UV Edition: 90.7 lbs (41.12 kg); Single UV Edition: 89.5 lbs (40.6 kg)
Machine Dimensions 28.1" x 14.7" x 18.4" (714 x 374 x 468.5 mm), main unit only
Compatible Laser Models P3, P2, P2S, S1, M2, and M1 Ultra
Warranty 12-Month Warranty
Return Policy 30-Day Return Policy (15% service fee)
Warranty

xTool covers main parts for 12 months, but the wearing parts and the printheads are shorter, and those are the parts most likely to need it.

In short: 12 months on main parts. On the P3 the laser tube, filter screen and air pump silencer are 6 months. On the Apparel Printer the printhead is 1 month, or 6 months if you pass xTool's online maintenance test. No registration is needed, but keep your invoice from us.

What is covered, by machine

Machine Main parts The shorter bits
P3 80W CO2 Laser 12 months Laser tube, filter screen, air pump silencer: 6 months
F2 Ultra 12 months Accessories not covered
Apparel Printer 12 months Printhead: 1 month, or 6 months if you pass xTool's online maintenance test

The Apparel Printer printhead is worth ten minutes of your time

Its default coverage is one month. Passing xTool's short online maintenance test extends it to six.

That is a six times difference for a test you can do at your desk. When we call after delivery we will walk you through it. It is the single highest return thing you can do with that machine.

The P3's laser tube is a wearing part

Six months, not twelve. The tube is consumable by design. It has a working life and it is expected to be replaced eventually.

Two things genuinely shorten it, and both are avoidable:

  • Freezing temperatures crack the tube. If your shop drops below freezing overnight that is a real risk, and it is not covered
  • Rough handling in transit or installation. Inspect the tube and the optical path the first time you unpack, before you run anything. Damage found at first unpacking is treated very differently from damage found later

When the clock starts

The day you receive it, with your invoice as the reference. xTool's terms:

"The warranty period starts from the date of receipt of the product, with the invoice date as a reference. If there is no valid invoice, the warranty period will start from the date when the product leaves the factory."

Keep your invoice from us. Without it your clock starts at the factory instead of at your door, and you lose the shipping time. We email you a copy after purchase, so save it somewhere you will find it in ten months.

No registration needed

There is no form to file for the standard warranty. Proof of purchase is what matters, and your invoice from us qualifies. xTool accepts "a valid purchase order number or any other proof of purchase".

What is not covered

  • Products or parts past their warranty period
  • Normal wear, discoloration, and consumption through use
  • Damage from incorrect or improper use, maintenance, or storage, including drops, impacts, water, solvents, and extreme temperatures
  • Repair, alteration, or disassembly by anyone xTool has not authorized
  • Modified or removed serial numbers
  • Damage from unauthorized third party parts causing reliability or compatibility problems
  • Damage that occurs in transit back for repair
  • Items that test out with no fault found
  • Force majeure and accidents

Making a claim

Call us first on 719-396-5661. We hold your invoice and we will open the claim with you.

One practical thing: xTool's front line support asks for an order number. If you bought from us you will not have an xTool one, you will have ours. That is normal and it is accepted, but it is smoother if we open the ticket, so let us do it.

Do not ship anything before speaking to us. An unauthorized return can void your coverage.

Extended coverage, xToolCare

xTool sells an extended plan that adds accident and quality coverage, priority service, and no cost repairs. It can extend total protection up to 3 years.

It must be bought within 90 days of your machine being delivered. After that the window closes and does not reopen.

Ask us before the 90 days is up and we will tell you honestly whether your usage justifies it. xToolCare is non transferable and tied to the specific machine.

Questions

Call 719-396-5661 or email info@veprintshop.com. We answer within an hour, 7am to 7pm Mountain, seven days a week.

Full terms for every brand we carry, plus product safety information, are on our Warranty & Product Safety page.

Return & Refund Policy

This is the most generous return window in our catalogue, and one flat fee applies however far into it you are, so there is no tier to work out and no deadline that changes what you pay.

In short: 30 days from delivery, with a flat 15% service fee. We email you a prepaid return label with every approved return, so you never pay a carrier out of pocket. Anything damaged, defective or misdescribed is free to return at any point in your window.

Your return window

You have 30 days, counted from the day after your order is delivered.

A flat 15% service fee applies to every approved return, whatever condition it comes back in and however far into your window you are. We will need your original receipt.

The fee is calculated on your total order value, including tax and shipping.

No service fee ever applies to a damaged, defective or misdescribed item, at any point in your window.

Materials and filters bought separately are non-returnable

Engraving and cutting materials, and replacement filters, cannot be returned once purchased separately from a machine.

This is the manufacturer's rule. Materials are consumed by definition, and a filter can't be verified as unused once it leaves us.

Sealed material packs bought as part of a machine bundle follow the table above. Materials bought on their own are final sale. If you're unsure what your machine takes, call us before you order on 719-396-5661.

What condition it needs to be in

Machines:

  • Fewer than 50 laser operations on the machine
  • All accessories, packaging and materials present
  • No damage from improper use, handling, storage or installation
  • Not opened, repaired, altered or disassembled by anyone other than an authorised technician
  • Serial number intact and unmodified

The 50 operation limit is how the manufacturer defines "tried it" versus "used it." You can absolutely run test cuts to confirm the machine does what you need, because that is the point of a 30 day window on a laser. Just know that going past that limit puts the machine outside what we can accept back.

Accessories and materials:

  • Original packaging and all inserts
  • No damage from improper use, handling, storage or installation
  • Not opened, repaired, altered or disassembled by unauthorised parties
  • Complete. A set returns as a set

How to start a return

  1. Call 719-396-5661 or email info@veprintshop.com with your order number. Only approved return requests are accepted. Anything sent back without authorisation can't be processed.
  2. We confirm eligibility, quote any service fee and return shipping cost, and email your prepaid label and return address.
  3. Pack it in the original box with all accessories and mail it. We can't accept drop-off returns, everything must be mailed.
  4. We inspect it on arrival and email you to confirm your refund.

Who pays return shipping

We email you a prepaid return label with every approved return, so you never pay a carrier out of pocket.

Changed your mind, or ordered the wrong thing: you pay return shipping. We tell you the exact cost when we approve the return and deduct it from your refund rather than asking you to pay up front.

Arrived damaged, defective or incorrect: we pay return shipping.

What we can't take back

  • Materials and filters purchased separately. Final sale, per manufacturer policy
  • Opened CO2 cylinders
  • Anything requested more than 30 days after delivery
  • Machines with more than 50 laser operations
  • Products not purchased from us
  • Returns missing accessories, packaging or components
  • Damage from improper use, handling, storage or installation
  • Items opened, repaired, altered or disassembled by unauthorised parties
  • Machines with modified or removed serial numbers
  • Damage from fire, flood or storm
  • Items that test out with no fault found
  • Used gift cards

If it arrives damaged

Email photos and video to info@veprintshop.com the same day with your order number, then call 719-396-5661. Video matters here, because it is what the carrier claim usually turns on.

Report transit damage within 48 hours of delivery, so we can file the carrier claim while it's still open. The sooner we file the better the outcome.

Manufacturing defects and incorrect items: we replace free of charge within 90 days of delivery, which is longer than most.

Keep all packaging until the claim is closed.

Full delivery inspection detail is on the Shipping Policy tab on this page.

P3: inspect the laser tube and optical path when you unpack

This is separate from checking the crate for damage, and just as important. On first unpacking, before you run anything:

  1. Inspect the laser tube for any sign of breakage. The tube is fragile in transit, and freezing temperatures can crack it. Damage found at first unpacking is treated very differently from damage found later, and coverage for a cracked tube depends on it being reported before use.
  2. Check the optical path and confirm it is intact. Long distance transport can shift alignment.

Find a problem? Photograph it and call us the same day on 719-396-5661. The same applies to a replacement laser tube or optics bought on their own.

CO2 cylinders

Cylinders are classified hazardous and ship under different rules from everything else, so they may arrive separately. They can't be returned once the seal is broken.

Defective or incorrect items

We replace an item free of charge, within 90 days of delivery, if it doesn't match its description or has a manufacturing defect.

Once we confirm a replacement, send the original item back within 5 business days.

Call us on 719-396-5661 rather than troubleshooting on your own, and don't ship anything back before contacting us. For coverage after the return window closes, see the Warranty tab on this page.

Cancellations and exchanges

Before your machine ships, cancelling is free with a full refund.

Once it ships, the return terms above apply. On the P3 in particular, call us immediately on 719-396-5661, because intercepting a freight shipment after dispatch is expensive and we would rather catch it before the truck moves.

We don't offer exchanges. If you need a different item, return the one you have under the terms above and place a new order. Call us on 719-396-5661 and we will run both sides at once wherever we can, so you're not waiting on a refund to clear before the new machine ships.

Refunds

We email you once your return is received and inspected. Approved refunds go to your original payment method within 14 business days.

Any service fee and return shipping cost are deducted. Original shipping charges aren't refundable.

If you have any questions about this policy, call or text us on 719-396-5661 or email info@veprintshop.com.

Shipping Policy

Shipping is free on this product, and on everything else we sell from this brand, anywhere in the United States. No minimums, no fine print, and no surprise charges at checkout.

In short: Free shipping, dispatched in 1 to 3 business days and delivered in 7 to 10 business days. If you are buying a P3, the CO2 cylinder is not included and you will need to source one locally before you can run it. We ship to the United States only. Inspect the packaging before you sign for it, because that signature is what a damage claim turns on.

What shipping costs

Free, on machines, accessories and materials alike, within the United States. No minimum order.

If a product is ever excluded from free shipping, the charge is shown at checkout before you pay.

Where we ship

The United States only. We don't ship internationally, to PO Boxes, or to freight forwarders.

Order confirmation

As soon as you place your order we send you a confirmation email. That means we have received your order and authorized your payment. It is an authorization, not a charge.

We then check immediately that your items are in stock and ready to ship. If something is backordered or unavailable, we release the authorization and email you to discuss the options rather than holding your money.

Once we have confirmed everything is available, we capture the payment and start preparing your order.

How long it takes

Stage Time
Processing and dispatch 1 to 3 business days
Delivery 7 to 10 business days

Orders placed after 5pm Mountain Time (Denver) start processing the next business day.

All our delivery timelines mean business days, Monday to Friday, excluding public holidays.

Order shipment and tracking

We send your shipping confirmation and tracking within 24 hours of your order leaving the warehouse, to the email address you gave at checkout.

If you haven't heard from us within 4 business days of ordering, email info@veprintshop.com or call 719-396-5661 and we will chase it.

How it ships

Most machines, accessories and materials ship by parcel carrier.

The P3 ships by freight because of its size and weight, and freight works differently from a parcel delivery:

  • The carrier calls to schedule. Give us a phone number someone answers, since missed appointments can trigger redelivery or storage fees
  • Delivery is curbside. The driver brings the crate to the back of the truck. Getting it inside is your responsibility unless we have agreed otherwise in writing
  • Liftgate is included. You don't need a dock or a forklift, and you don't pay extra for it
  • Someone must be present to sign. Freight carriers don't leave crated equipment unattended

P3: the CO2 cylinder isn't included

The CO2 cylinder is classified as hazardous material and can't ship with the machine, so your P3 will arrive without one and you will need to source a cylinder before you can run it.

Cylinders are widely available from local welding and gas suppliers. If you're not sure what you need, call us on 719-396-5661 and we will help you source one.

Cylinders bought from us ship separately under the same hazardous material rules, and once the seal is broken they cannot be returned.

Inspect before you sign

This is the single most important section on this page. Once you sign a clean delivery receipt the carrier's liability is largely discharged, and a damage claim becomes very hard to win for you and for us.

Before you sign:

  • Inspect the crate, box and packaging. Look for crushing, punctures, tears, water staining, tilt or shock indicators, and shifted contents
  • If you see any damage at all, even minor, write it on the delivery receipt before you sign. Be specific, for example "carton corner crushed, bottom left". Photograph it before the driver leaves
  • If the damage looks severe you can refuse the shipment. Note the reason on the receipt and call us right away on 719-396-5661
  • Keep all packaging. Don't discard the carton, foam or pallet until the claim is closed. Carrier inspection of the original packaging is a condition of the claim, and throwing it out can void it

If it arrives damaged

If you have accepted the delivery, photograph any damaged packaging or products immediately. Take video as well as photos, because video is often what the carrier claim turns on.

Email your photos and video to info@veprintshop.com within 48 hours of delivery with your order number, and call us on 719-396-5661.

Report transit damage within 48 hours of delivery, so we can file the carrier claim while it's still open. The sooner we file the better the outcome.

Concealed damage, meaning damage you find after unpacking where the outside looked fine, must also be reported with the packaging kept.

We cover the shipping on damaged, defective or incorrect merchandise. You pay nothing. See the Return & Refund Policy tab on this page for what happens next.

If you bought a P3, inspect the laser tube and the optical path on first unpacking, before you run anything. The tube is fragile in transit and freezing temperatures can crack it. Damage found at first unpacking is treated very differently from damage found later.

If your shipment is lost or stalls

If tracking stops updating for more than 2 business days, or a delivery date passes with nothing arriving, tell us. We open the carrier trace on your behalf.

We respond within 1 hour, 7am to 7pm Mountain Time, seven days a week, on 719-396-5661 or info@veprintshop.com.

Address accuracy

Please double check your shipping address at checkout. Corrections after dispatch trigger carrier fees, and address change fees incurred after dispatch are passed on to you at cost.

If you need to change an address or intercept an order after it has shipped, call us immediately rather than emailing. On a freight shipment in particular, interception after dispatch is expensive and we would rather catch it before the truck moves.

Refused or undeliverable shipments

If a shipment is refused without cause, or comes back to us as undeliverable because of a wrong address or repeated missed appointments, return freight and any carrier storage fees are deducted from your refund.

This never applies when you refuse a delivery because of visible damage, and it never applies to delays outside our control such as severe weather or carrier disruption.

If you have any questions about this policy, call or text us on 719-396-5661 or email info@veprintshop.com.