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Uninet IColor 800W White Toner CMYW One-Pass Transfer

SKU ICP800W120
by Uninet
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Original Price $10,000.00
Current Price $9,995.00

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Free with every printerWorth $1,260/yr

The VE Maintenance Program

We take the supplies, the reminders, and the repair legwork off your plate.

Supplies on autopilot
Ink and media arrive before you run out.
Auto-Reminders
Cleaning, part swaps, technical servicing. We track every interval and send you a reminder when each one is due.
We troubleshoot and arrange your repairs
Real technicians troubleshoot with you and line up local repairs.
Extended 30 day return window
Call to enroll before delivery and your return window is 30 days instead of the standard 7.

The program is free, but only provided on enrollment. Calling us is what enrolls you, and we tailor it to you whenever you call, before you order or after. Call 719-396-5661 to enroll.

The extended 30 day return window applies only where we have confirmed your enrollment by email before your machine is delivered. Enroll after delivery and you still get the program, but your order keeps the standard return terms shown on this page.

You Print. We Handle the Rest.

  • Supplies on autopilot
  • Auto-Reminders
  • We troubleshoot and arrange your repairs
  • Extended 30 day return window

Commercial White Transfer Production Without the Ink Nightmare, Powered by the icolor 800w

Tired of white ink printers that clog, need daily babysitting, and drag your production to a halt? The UNINET IColor 800W takes a completely different path. It runs on CMYW toner instead of ink, so you skip the nozzle cleaning, the circulation systems, and the printhead headaches. What you get is full-color plus white in a single pass, oversized transfer capability up to nearly 50 inches long, and toner yields built for real commercial volume. This is a professional transfer printer made for shops that need reliable output, not another maintenance chore.

  • One-Pass Printing: Lays down Cyan, Magenta, Yellow, and White in a single pass, keeping color and white layers in perfect register for faster, more consistent transfers.
  • White Overprint Technology: White toner prints over color and becomes the underbase after pressing, giving stronger opacity, better adhesion, and cleaner whites on dark garments and surfaces.
  • Oversized Transfers: Handles media up to 12.6" x 49.6", with included SmartCUT software for splitting and splicing designs for 2X, 3X, 4X garments and banners.
  • Speed and Detail: Prints up to 45 pages per minute at up to 1200 x 1200 dpi, with a wider color gamut and sharper detail for high-volume runs.
  • Toner, Not Ink: No ink circulation, daily nozzle cleaning, or printhead clogging, so upkeep is limited to glass cleaning, toner swaps, registration checks, and jam removal.
  • Toner Yields: 35,000-page CMY and 25,000-page white toner yields keep cost per transfer low across long production runs.
  • Smart Touchscreen Panel: 10.1" tilted grey control panel with USB access, on-demand support, and a built-in speaker for quick training and easy troubleshooting.
  • Wide Substrate Range: Prints on cotton, polyester, 50/50 blends, leather, wood, metal, ceramic, acrylic, glass, and vinyl for apparel, hard surfaces, and commercial print jobs.
  • Required Software: IColor ProRIP handles white overprint, color management, halftones, and oversized layouts, running on a USB dongle license key that must not be lost.
  • Full Package Included: Printer, CMYW toner cartridges, drum units, power cord, ProRIP and SmartCUT software, training materials, and 25 free graphics all ship together.
  • Not a DTF, DTG, or Sublimation Printer: This is a dedicated white toner transfer printer, built for transfer paper workflows rather than direct printing methods.
  • Setup Requirements: Best performance comes from 45% to 65% humidity, 50°F to 75°F temperatures, and a dedicated 15-amp circuit, using only genuine UNINET consumables and RIP software.
  • This Configuration: Pro Model, 120V power, backed by a 2-year parts and labor warranty.

One-Pass CMYW Printing That Cuts Your Production Time

CMYW one-pass printing benefits diagram for the uninet icolor 800w white toner printer 120v

Most white printing workflows force you into multiple stages. The IColor 800W lays down Cyan, Magenta, Yellow, and White in one pass, so your color and white layers stay in perfect register every time.

The payoff for your shop:

  • Faster workflow with fewer steps per transfer
  • Better alignment between color and white layers
  • More consistent transfers across every run
  • Simpler operation for whoever is running the machine

White Overprint Technology for Bold Prints on Dark Garments

White overprint layering and dark garment benefits diagram for the uninet icolor 800w

Dark substrates eat color unless you have a strong white foundation. The White Overprint function, driven through the IColor ProRIP software, prints white toner over your color so that after pressing, that white layer becomes the underbase on dark garments and hard surfaces.

That gives you:

  • Better opacity on black and colored garments
  • Improved adhesion on the finished transfer
  • Stronger halftone performance and cleaner whites
  • More vibrant graphics once pressed

Worth knowing: white toner should always be used during transfer printing, even on white garments, because it boosts halftone density and improves how well the transfer sticks. This is one of the most important concepts for getting transfers right.


Print Big With Oversized Transfer Capability

Oversized transfer and SmartCUT splitting capability chart for the icolor 800w printer

Need chest graphics for a 4X hoodie or a full banner? The printer handles media up to 12.6" × 49.6", and the included SmartCUT software splits and splices oversized designs so you can build graphics larger than a single sheet.

SmartCUT is made for:

  • 2X, 3X, and 4X garment graphics
  • Large-format banner production
  • Oversized chest and back prints
  • Multi-sheet transfer assembly with seam-minimized splicing

It accepts PNG, JPG, BMP, GIF, and TIFF files, opening the door to a wider range of products you can sell.


High-Speed Output at 1200 DPI

Print speed 45 PPM and 1200 dpi resolution stat grid for the uninet icolor 800w

Volume shops need both speed and detail, and this machine delivers on both. It runs at up to 45 pages per minute for medium-to-high volume production, while printing at up to 1200 × 1200 dpi.

UNINET builds in a wider color gamut of up to 50%, darker composite blacks, and sharper detail. For your finished transfers that means:

  • High-detail graphics and crisp small text
  • Improved photographic reproduction
  • More vibrant transfer quality on every job
  • Fast turnaround to keep orders moving

Toner Technology That Ends the Daily Maintenance Grind

Toner versus white ink maintenance and toner yield comparison for the icolor 800w

Here is where the IColor 800W separates itself from ink-based systems. Because it uses toner instead of white ink, there is no ink circulation, no daily nozzle cleaning, and no printhead clogging to fight.

Your routine maintenance is limited to the basics:

  • Dustproof glass cleaning
  • Toner replacement
  • Color registration adjustments
  • Paper jam removal

Less downtime, easier operation, and better reliability, day after day. Pair that with 35,000-page CMY toner yields and 25,000-page white toner yields, and your cost per transfer stays low while your shop keeps running.


A Smart Operation Panel Is Built Into the All in One Printer Uninet 800 Printer

The all in one printer uninet 800 printer touchscreen displaying Check Status, Home, Menu and Stop controls

Running the machine is straightforward thanks to the 10.1" smart touchscreen panel mounted right on the printer. The panel has a tilted grey finish for comfortable viewing, and side ventilation grilles on the unit help keep the printer running cool during long production runs. Navigation covers Check Status, Home, Menu, and Stop controls, so anyone on your floor can find what they need fast.

The panel also brings:

  • Integrated USB access
  • On-demand support resources
  • A built-in speaker

The result is faster training for new operators, clearer workflow visibility, and simpler troubleshooting when something needs attention.


Wide Substrate Range for Multiple Revenue Streams

Apparel, hard surface and commercial substrate range chart for the icolor 800w printer

One machine, many product lines. The IColor 800W prints transfers for both apparel and hard surfaces, so you can serve more customers without buying more equipment.

Apparel decoration: t-shirts, sweatshirts, hoodies, corporate apparel, sportswear, aprons, jackets, tote bags, fashion garments, plus-size garment graphics, and logo apparel.

Supported substrates:

  • Fabrics: cotton, polyester, and 50/50 blends
  • Hard surfaces: leather, wood, metal, ceramic, acrylic, glass, and vinyl

Commercial print work: banners, merchandising materials, stationery, packaging graphics, branding materials, and transfer sheet production. Compatible media includes transfer paper, banner media, label stock, window cling media, magnetic media, transparency media, and card stock.


The IColor ProRIP Software That Powers Every Transfer

IColor ProRIP software features and license key diagram for the icolor 800w printer

The included IColor ProRIP software is the engine behind proper white toner output, and it is required for correct transfer workflows. It manages everything your prints depend on:

  • White overprint layering and spot white control
  • Color management and rasterization
  • Choke adjustments and halftone correction
  • Image mirroring and nesting
  • Oversized media workflows

The software runs with a RIP USB dongle and license key, so keep that key safe. Note that this printer does not support white underprint workflows, dye sublimation toner, fluorescent toner, clear toner, gold toner, or silver toner. It is a transfer printer, not a direct-to-garment, sublimation, or DTF machine.


Everything in the Box With the Uninet icolor 800w White Toner Printer 120v

What ships with the uninet icolor 800w including ProRIP and SmartCUT software, toner cartridges and training materials

You get a complete production setup ready to start, not just a bare machine.

Hardware:

  • IColor 800W printer
  • Four toner cartridges (CMYW)
  • Dedicated drum units
  • Power cord

Software: IColor ProRIP and IColor SmartCUT.

Training and extras:

  • White Toner Master Class
  • White Toner Beginners Notebook
  • Quick Start Video
  • 25 free graphics

The starter toner cartridges yield 12,500 pages for CMY and 10,000 pages for white to get your production rolling.


Set Up Your Shop for Consistent Results

Environment, warranty and operating rules setup guide for the all in one printer uninet 800 printer

To keep print quality high, run the printer in the right environment. UNINET recommends 45% to 65% humidity and a temperature of 50°F to 75°F (10°C to 24°C), with a dedicated 15-amp circuit for power. Operating outside these conditions can produce poor print quality.

A few operational rules protect your investment and warranty: use only genuine UNINET consumables, avoid third-party RIP alternatives, do not alter the control panel or administrator settings, and never lose the RIP dongle. Ignoring these can void the warranty, damage hardware, or cause print inconsistencies. This Pro Model carries a 2-year warranty covering parts and labor. Contact Us with any questions before you order.


Product Specs

Key specification badges for speed, resolution and media size of the icolor 800w printer
Printer Type White Toner Transfer Printer
Toner Configuration CMYW
Resolution Up to 1200 × 1200 dpi
Print Speed Up to 45 PPM
Processor Intel Atom BayTrail-I 1.75 GHz
Memory 2 GB RAM
Duty Cycle Up to 200,000 pages/month
Manual Duty Cycle Up to 75,000 pages/month
Connectivity Ethernet, USB 2.0, Wi-Fi (panel only)
Operating Systems Windows 8, 10, 11
Max Media Size 12.6" × 49.6"
Paper Capacity 1,200 sheets total
Multipurpose Tray 100 sheets
Toner Yield (CMY) 35,000 pages
Toner Yield (White) 25,000 pages
Starter CMY Yield 12,500 pages
Starter White Yield 10,000 pages
Dimensions 23.1" × 27" × 34"
Weight 187 lbs
Power Options 120V or 230V
Power Consumption 12A (120V) / 8A (230V)
Warranty (Pro Model) 2 Years, parts and labor

Product Attachments

Description

Commercial White Transfer Production Without the Ink Nightmare, Powered by the icolor 800w

Tired of white ink printers that clog, need daily babysitting, and drag your production to a halt? The UNINET IColor 800W takes a completely different path. It runs on CMYW toner instead of ink, so you skip the nozzle cleaning, the circulation systems, and the printhead headaches. What you get is full-color plus white in a single pass, oversized transfer capability up to nearly 50 inches long, and toner yields built for real commercial volume. This is a professional transfer printer made for shops that need reliable output, not another maintenance chore.

  • One-Pass Printing: Lays down Cyan, Magenta, Yellow, and White in a single pass, keeping color and white layers in perfect register for faster, more consistent transfers.
  • White Overprint Technology: White toner prints over color and becomes the underbase after pressing, giving stronger opacity, better adhesion, and cleaner whites on dark garments and surfaces.
  • Oversized Transfers: Handles media up to 12.6" x 49.6", with included SmartCUT software for splitting and splicing designs for 2X, 3X, 4X garments and banners.
  • Speed and Detail: Prints up to 45 pages per minute at up to 1200 x 1200 dpi, with a wider color gamut and sharper detail for high-volume runs.
  • Toner, Not Ink: No ink circulation, daily nozzle cleaning, or printhead clogging, so upkeep is limited to glass cleaning, toner swaps, registration checks, and jam removal.
  • Toner Yields: 35,000-page CMY and 25,000-page white toner yields keep cost per transfer low across long production runs.
  • Smart Touchscreen Panel: 10.1" tilted grey control panel with USB access, on-demand support, and a built-in speaker for quick training and easy troubleshooting.
  • Wide Substrate Range: Prints on cotton, polyester, 50/50 blends, leather, wood, metal, ceramic, acrylic, glass, and vinyl for apparel, hard surfaces, and commercial print jobs.
  • Required Software: IColor ProRIP handles white overprint, color management, halftones, and oversized layouts, running on a USB dongle license key that must not be lost.
  • Full Package Included: Printer, CMYW toner cartridges, drum units, power cord, ProRIP and SmartCUT software, training materials, and 25 free graphics all ship together.
  • Not a DTF, DTG, or Sublimation Printer: This is a dedicated white toner transfer printer, built for transfer paper workflows rather than direct printing methods.
  • Setup Requirements: Best performance comes from 45% to 65% humidity, 50°F to 75°F temperatures, and a dedicated 15-amp circuit, using only genuine UNINET consumables and RIP software.
  • This Configuration: Pro Model, 120V power, backed by a 2-year parts and labor warranty.

One-Pass CMYW Printing That Cuts Your Production Time

CMYW one-pass printing benefits diagram for the uninet icolor 800w white toner printer 120v

Most white printing workflows force you into multiple stages. The IColor 800W lays down Cyan, Magenta, Yellow, and White in one pass, so your color and white layers stay in perfect register every time.

The payoff for your shop:

  • Faster workflow with fewer steps per transfer
  • Better alignment between color and white layers
  • More consistent transfers across every run
  • Simpler operation for whoever is running the machine

White Overprint Technology for Bold Prints on Dark Garments

White overprint layering and dark garment benefits diagram for the uninet icolor 800w

Dark substrates eat color unless you have a strong white foundation. The White Overprint function, driven through the IColor ProRIP software, prints white toner over your color so that after pressing, that white layer becomes the underbase on dark garments and hard surfaces.

That gives you:

  • Better opacity on black and colored garments
  • Improved adhesion on the finished transfer
  • Stronger halftone performance and cleaner whites
  • More vibrant graphics once pressed

Worth knowing: white toner should always be used during transfer printing, even on white garments, because it boosts halftone density and improves how well the transfer sticks. This is one of the most important concepts for getting transfers right.


Print Big With Oversized Transfer Capability

Oversized transfer and SmartCUT splitting capability chart for the icolor 800w printer

Need chest graphics for a 4X hoodie or a full banner? The printer handles media up to 12.6" × 49.6", and the included SmartCUT software splits and splices oversized designs so you can build graphics larger than a single sheet.

SmartCUT is made for:

  • 2X, 3X, and 4X garment graphics
  • Large-format banner production
  • Oversized chest and back prints
  • Multi-sheet transfer assembly with seam-minimized splicing

It accepts PNG, JPG, BMP, GIF, and TIFF files, opening the door to a wider range of products you can sell.


High-Speed Output at 1200 DPI

Print speed 45 PPM and 1200 dpi resolution stat grid for the uninet icolor 800w

Volume shops need both speed and detail, and this machine delivers on both. It runs at up to 45 pages per minute for medium-to-high volume production, while printing at up to 1200 × 1200 dpi.

UNINET builds in a wider color gamut of up to 50%, darker composite blacks, and sharper detail. For your finished transfers that means:

  • High-detail graphics and crisp small text
  • Improved photographic reproduction
  • More vibrant transfer quality on every job
  • Fast turnaround to keep orders moving

Toner Technology That Ends the Daily Maintenance Grind

Toner versus white ink maintenance and toner yield comparison for the icolor 800w

Here is where the IColor 800W separates itself from ink-based systems. Because it uses toner instead of white ink, there is no ink circulation, no daily nozzle cleaning, and no printhead clogging to fight.

Your routine maintenance is limited to the basics:

  • Dustproof glass cleaning
  • Toner replacement
  • Color registration adjustments
  • Paper jam removal

Less downtime, easier operation, and better reliability, day after day. Pair that with 35,000-page CMY toner yields and 25,000-page white toner yields, and your cost per transfer stays low while your shop keeps running.


A Smart Operation Panel Is Built Into the All in One Printer Uninet 800 Printer

The all in one printer uninet 800 printer touchscreen displaying Check Status, Home, Menu and Stop controls

Running the machine is straightforward thanks to the 10.1" smart touchscreen panel mounted right on the printer. The panel has a tilted grey finish for comfortable viewing, and side ventilation grilles on the unit help keep the printer running cool during long production runs. Navigation covers Check Status, Home, Menu, and Stop controls, so anyone on your floor can find what they need fast.

The panel also brings:

  • Integrated USB access
  • On-demand support resources
  • A built-in speaker

The result is faster training for new operators, clearer workflow visibility, and simpler troubleshooting when something needs attention.


Wide Substrate Range for Multiple Revenue Streams

Apparel, hard surface and commercial substrate range chart for the icolor 800w printer

One machine, many product lines. The IColor 800W prints transfers for both apparel and hard surfaces, so you can serve more customers without buying more equipment.

Apparel decoration: t-shirts, sweatshirts, hoodies, corporate apparel, sportswear, aprons, jackets, tote bags, fashion garments, plus-size garment graphics, and logo apparel.

Supported substrates:

  • Fabrics: cotton, polyester, and 50/50 blends
  • Hard surfaces: leather, wood, metal, ceramic, acrylic, glass, and vinyl

Commercial print work: banners, merchandising materials, stationery, packaging graphics, branding materials, and transfer sheet production. Compatible media includes transfer paper, banner media, label stock, window cling media, magnetic media, transparency media, and card stock.


The IColor ProRIP Software That Powers Every Transfer

IColor ProRIP software features and license key diagram for the icolor 800w printer

The included IColor ProRIP software is the engine behind proper white toner output, and it is required for correct transfer workflows. It manages everything your prints depend on:

  • White overprint layering and spot white control
  • Color management and rasterization
  • Choke adjustments and halftone correction
  • Image mirroring and nesting
  • Oversized media workflows

The software runs with a RIP USB dongle and license key, so keep that key safe. Note that this printer does not support white underprint workflows, dye sublimation toner, fluorescent toner, clear toner, gold toner, or silver toner. It is a transfer printer, not a direct-to-garment, sublimation, or DTF machine.


Everything in the Box With the Uninet icolor 800w White Toner Printer 120v

What ships with the uninet icolor 800w including ProRIP and SmartCUT software, toner cartridges and training materials

You get a complete production setup ready to start, not just a bare machine.

Hardware:

  • IColor 800W printer
  • Four toner cartridges (CMYW)
  • Dedicated drum units
  • Power cord

Software: IColor ProRIP and IColor SmartCUT.

Training and extras:

  • White Toner Master Class
  • White Toner Beginners Notebook
  • Quick Start Video
  • 25 free graphics

The starter toner cartridges yield 12,500 pages for CMY and 10,000 pages for white to get your production rolling.


Set Up Your Shop for Consistent Results

Environment, warranty and operating rules setup guide for the all in one printer uninet 800 printer

To keep print quality high, run the printer in the right environment. UNINET recommends 45% to 65% humidity and a temperature of 50°F to 75°F (10°C to 24°C), with a dedicated 15-amp circuit for power. Operating outside these conditions can produce poor print quality.

A few operational rules protect your investment and warranty: use only genuine UNINET consumables, avoid third-party RIP alternatives, do not alter the control panel or administrator settings, and never lose the RIP dongle. Ignoring these can void the warranty, damage hardware, or cause print inconsistencies. This Pro Model carries a 2-year warranty covering parts and labor. Contact Us with any questions before you order.


Product Specs

Key specification badges for speed, resolution and media size of the icolor 800w printer
Printer Type White Toner Transfer Printer
Toner Configuration CMYW
Resolution Up to 1200 × 1200 dpi
Print Speed Up to 45 PPM
Processor Intel Atom BayTrail-I 1.75 GHz
Memory 2 GB RAM
Duty Cycle Up to 200,000 pages/month
Manual Duty Cycle Up to 75,000 pages/month
Connectivity Ethernet, USB 2.0, Wi-Fi (panel only)
Operating Systems Windows 8, 10, 11
Max Media Size 12.6" × 49.6"
Paper Capacity 1,200 sheets total
Multipurpose Tray 100 sheets
Toner Yield (CMY) 35,000 pages
Toner Yield (White) 25,000 pages
Starter CMY Yield 12,500 pages
Starter White Yield 10,000 pages
Dimensions 23.1" × 27" × 34"
Weight 187 lbs
Power Options 120V or 230V
Power Consumption 12A (120V) / 8A (230V)
Warranty (Pro Model) 2 Years, parts and labor

Product Attachments

icolor_800_brochureicolor_800_brochure icolor_800_user_manualicolor_800_user_manual uninet_icolor_800_quick_start_guideuninet_icolor_800_quick_start_guide
Warranty

Your warranty is with UNINET and it runs to you, not to us. We register it for you, and when something goes wrong you call us first.

In short: Every machine starts with 90 days. Registering it within 30 days of receipt is what turns that into the full term of one or two years, parts and labour. The clock starts on the day you bought it from us.

Register within 30 days, or you keep 90 days

UNINET's warranty document puts it directly:

"Warranty registration must be completed within 30 days of receipt of the product in order to validate the warranty."

Validate, not extend. Registration is what turns your 90 day warranty into the full term. Miss it and 90 days is what you have.

We handle this for you. About a week after your machine arrives we call, take your serial number, and complete the registration while you are on the phone. It takes ten minutes and it is the most valuable ten minutes of the purchase.

If you would rather do it yourself, the form is on the manufacturer's site. Tell us so we do not double up, and do not let the 30 days lapse.

What you get once it is registered

Machine Registered warranty
iColor 650 2 years, parts and labour
iColor 800 Pro 2 years, parts and labour
iColor 800 Desktop 1 year, parts and labour
iColor 350, 540, 550, 560 1 year, parts and labour
DTF Xpress 2 years
DTF 100, DTF 1200, 3000 UV, DTF 4300, DTF 6000 12 months

Unregistered, every one of these is 90 days.

Registration on transfer printers also carries a five year LED printhead warranty where it applies, which is worth having on its own.

If your model is not listed above, call us on 719-396-5661 and we will confirm the term with UNINET before you rely on it. We would rather check than guess.

When the clock starts

The day you bought it from us. UNINET's warranty is explicit:

"UNINET will, for one year, repair or replace at no charge for parts and labor from the date purchased from UNINET direct or an authorized IColor reseller."

We are an authorized reseller, so your purchase date from us is the date that counts, not the date we bought the machine.

What is covered

Manufacturing defects in materials and workmanship, parts and labour both.

What is not covered

  • On site service. This is not included in any UNINET warranty. Service is remote first, depot second
  • Consumables, except where they are dead on arrival. Toner, ink, film and media are covered by the consumables terms, not by this one
  • Damage from misuse, accident, or unauthorized modification
  • Anything on an unregistered machine after 90 days

Making a claim

Call us first on 719-396-5661. We will open it with you and stay on it.

What happens: UNINET starts with remote technical support and works to resolve it without moving the machine, which settles a good proportion of issues in an afternoon. If it cannot be resolved remotely, the hardware goes back for repair or replacement.

Freight on a warranty repair: you cover shipping to UNINET, and UNINET covers shipping back to you.

Do not ship anything before you have spoken to us. An unauthorized return can void your coverage.

Keep your box and packaging. You will need it, and a machine shipped in the wrong carton can arrive damaged and complicate the claim.

Buying supplies from us does not affect your coverage

UNINET's warranty permits supplies bought from UNINET directly or from an authorized iColor reseller. We are an authorized reseller, so toner, ink, film and media bought from us have no effect on your warranty.

That is not a sales line, it is in their warranty document. If you would rather buy elsewhere, call us and we will tell you honestly whether it matters for your machine.

Extended coverage

UNINET extended warranties exist and can usually be added at purchase or shortly after. Ask us at the time of sale, because the window is short.

One thing to know about registering

Registering puts your name, address, email and phone with UNINET. They will email you about their products, and they share registration data with their partner companies. We are telling you that up front so it is not a surprise.

We still recommend registering, because 90 days against two years on a machine at this price is not a close call. If you would prefer to register yourself so you control what is submitted, that is completely fine. Just do not miss the 30 days.

Questions

Call 719-396-5661 or email info@veprintshop.com. We answer within an hour, 7am to 7pm Mountain, seven days a week.

Full terms for every brand we carry, plus product safety information, are on our Warranty & Product Safety page.

Return & Refund Policy

Machines and consumables run on different return windows, and the machine window is the shorter of the two. Check which applies to your order before you open anything.

In short: Machines come back within 7 days of delivery, unused and undamaged, with a 10% restocking fee. Sealed consumables come back within 14 days with no fee. Once toner or ink has been loaded, or a seal has been broken, it is final sale. Anything damaged, defective or incorrect is on us and costs you nothing.

Your return window

What you bought How long you have Restocking fee
Machines 7 days from delivery, unused and undamaged 10%
Toner, ink, film, paper and transfer media 14 days from delivery, sealed and unopened None

The clock starts the day your order is delivered, not the day you ordered.

What condition it needs to be in

Machines must be unused:

  • Never powered on with toner, ink or media loaded
  • No toner or ink cartridges installed. Seals intact, cartridges still in their packaging
  • No transfer media, film or paper run through it
  • No signs of installation, mounting or operation

Machines must be undamaged:

  • Not dropped, dented, scratched or modified
  • No missing or substituted parts
  • Original crate, pallet, foam and every insert
  • All accessories, cables, software and documentation included

A machine that has had toner or ink loaded cannot be returned. Once a cartridge is seated and the machine has cycled, we can't resell it as new and neither can the manufacturer. This is the one that catches people out. If you want to test a machine before committing, call us first on 719-396-5661 and we will talk through what's possible. That conversation is free.

Consumables must be sealed:

  • Factory seal intact, cartridges still in their original sealed packaging
  • Outer box unopened, or if opened to check the label, undamaged and complete
  • All parts of a kit present. A CMYK kit has to come back as a complete kit
  • Resaleable condition: no crushing, tears, water damage or shelf wear

How to start a return

  1. Call 719-396-5661 or email info@veprintshop.com within your window, with your order number. Every return needs authorization first. Anything sent back without it can't be accepted, because we won't know whose it is or where to route it.
  2. We confirm eligibility, quote your return freight, and send the return address with full instructions. On freight items you get the exact cost before you commit to anything.
  3. Repack it in the original crate or box. Insure the shipment and keep your tracking, because it is your responsibility until it reaches us.
  4. We inspect it on arrival and email you to confirm your refund.

Who pays return shipping

Changed your mind, or ordered the wrong thing: you cover return shipping, and your original outbound shipping charge isn't refunded. On a machine this is freight and it is a real expense, so we quote it before you commit and you decide with the full number in front of you. On a parcel-sized consumable it is usually modest.

Arrived damaged, defective or incorrect: we cover it. You pay nothing, there is no restocking fee, and the condition rules above don't apply.

What we can't take back

  • Any machine that has had toner, ink or media loaded
  • Anything powered on, installed, mounted, or showing signs of operation
  • Anything damaged, dropped or modified after delivery
  • Machines returned without the original crate, pallet, packaging or accessories
  • Opened toner, ink, film, paper or transfer media. Final sale once the seal is broken
  • Partial kits. A CMYK set has to return complete
  • Cartridges installed in a printer, even briefly
  • Anything requested after your window has closed
  • Equipment sold as certified pre-owned or used
  • Equipment bought for one-time or temporary use, such as a single trade show, rather than ongoing production
  • The White Toner Master Class and any other training product. It is delivered by email, so nothing ships and it can't be returned once access has been sent. If something went wrong with your access, call us on 719-396-5661 and we will sort it out. That is a support issue, not a return

If it arrives damaged

Inspect before you sign. Once you sign a clean delivery receipt the carrier is largely off the hook, and a damage claim gets very hard to win for you and for us.

  • Check the crate, box and packaging for crushing, punctures, tears, water staining or tilt indicators
  • See anything at all? Write it on the delivery receipt before you sign. Be specific
  • Photograph it before the driver leaves
  • Badly damaged? You can refuse the shipment. Note why and call us immediately

Then contact us within 48 hours of delivery on 719-396-5661 or info@veprintshop.com, with your order number and photos of both the damage and the packaging. Same day if you possibly can, because some manufacturers hold us to a two day window and once it closes the carrier claim can't be filed at all.

Keep every piece of packaging until the claim is closed. Carriers routinely want to inspect the original crate and foam, and throwing it out can void the claim outright.

Full delivery inspection detail is on the Shipping Policy tab on this page.

Defective or incorrect items

Report a defective machine or a wrong item within 48 hours of delivery, and call us on 719-396-5661 rather than troubleshooting alone. We will work the manufacturer's process on your behalf.

That process starts with remote technical support. If the fault can't be resolved remotely, the hardware may need to go back for repair or replacement.

On consumables the same 48 hours applies. Their warranty covers consumables only where they are dead on arrival, so a sealed cartridge that is faulty out of the box, or ink that arrives separated or contaminated, needs to reach us fast. The remedy is repair, replacement or account credit at their election.

Don't ship anything back before contacting us. An unauthorized return can void your coverage.

For coverage after the return window closes, see the Warranty tab on this page.

Cancellations and exchanges

Before your order ships, cancelling is free, with a full refund and no fees. Call us rather than emailing, because email can sit unread while a crate goes on a truck.

Once it ships, the return terms above apply instead, which means return freight at your cost. If you need to cancel, tell us fast.

We don't offer exchanges. If you need a different item, return the one you have under the terms above and place a new order. Call us on 719-396-5661 and we will run both sides at once wherever we can, so you're not waiting on a refund to clear before the new order ships.

Refunds

We email you once your return arrives and has been inspected. Approved refunds go back to your original payment method within 14 business days, less any restocking fee.

Refunds cover the invoiced purchase price. Original shipping charges aren't refundable.

If you have any questions about this policy, call or text us on 719-396-5661 or email info@veprintshop.com.

Shipping Policy

Consumables ship free. Machines carry a freight charge that depends on the model, listed in full below.

In short: Toner, ink, film, paper and accessories ship free within the United States. Machines carry a freight charge from $29 to $250 depending on model, charged per machine, so two machines means two charges. We ship to the United States only. Inspect the crate before you sign for it, because that signature is what a damage claim turns on.

What shipping costs

Free on all toner, ink, film, paper, transfer media, parts and accessories.

Machines carry a freight charge, from $29 to $250 depending on the model:

What you're buying Shipping
Label Printer $29
iColor 350 Sublimation Printer $49 first unit, $79 each additional
iColor 560, Icolorprint DTF 100 $95
DTF 1200 $99
iColor 800W $100
iColor 650, DTF Xpress, DTF 3000, DTF 4300, DTF 6000 $250

The amount for your machine is also shown at checkout before you pay.

Freight is charged per item, not per order. If you buy two machines you pay two freight charges. This mirrors how the manufacturer bills us, and it is the only way the pricing works on equipment at this weight.

The iColor 350 is billed differently on multiples. The first unit is $49 and each additional unit is $79 rather than $49. Checkout handles this automatically, but if a quantity looks wrong to you, call us on 719-396-5661 before you pay and we will confirm it.

The White Toner Master Class is a training course delivered by email. Nothing ships and no shipping is charged.

Where we ship

The United States only. We don't ship internationally, to PO Boxes, or to freight forwarders.

Order confirmation

As soon as you place your order we send you a confirmation email. That means we have received your order and authorized your payment. It is an authorization, not a charge.

We then check immediately that your items are in stock and ready to ship. If something is backordered or unavailable, we release the authorization and email you to discuss the options rather than holding your money.

Once we have confirmed everything is available, we capture the payment and start preparing your order.

How long it takes

What you bought Processing and dispatch Delivery
Consumables and parts 1 to 2 business days 1 to 6 business days
Machines 1 to 3 business days 7 to 10 business days

Orders placed after 5pm Mountain Time (Denver) start processing the next business day.

All timelines mean business days, Monday to Friday, excluding public holidays.

Order shipment and tracking

We send your shipping confirmation and tracking within 24 hours of your order leaving the warehouse, to the email address you gave at checkout.

If you haven't heard from us within 4 business days of ordering, email info@veprintshop.com or call 719-396-5661 and we will chase it.

How it ships

Consumables and parts ship by parcel carrier. Machines ship by freight, and freight works differently from a parcel delivery:

  • The carrier calls to schedule. Give us a phone number someone answers, since missed appointments can trigger redelivery or storage fees
  • Delivery is curbside. The driver brings the crate to the back of the truck. Getting it inside is your responsibility unless we have agreed otherwise in writing
  • Liftgate is included. You don't need a dock or a forklift, and you don't pay extra for it
  • Someone must be present to sign. Freight carriers don't leave crated equipment unattended

Inspect before you sign

This is the single most important section on this page. Once you sign a clean delivery receipt the carrier's liability is largely discharged, and a damage claim becomes very hard to win for you and for us.

Before you sign:

  • Inspect the crate, box and packaging. Look for crushing, punctures, tears, water staining, tilt or shock indicators, and shifted contents
  • If you see any damage at all, even minor, write it on the delivery receipt before you sign. Be specific, for example "crate corner crushed, bottom left". Photograph it before the driver leaves
  • If the damage looks severe you can refuse the shipment. Note the reason on the receipt and call us right away on 719-396-5661
  • Keep all packaging. Don't discard the crate, box, foam or pallet until the claim is closed. Carrier inspection of the original packaging is a condition of the claim, and throwing it out can void it

If it arrives damaged

If you have accepted the delivery, photograph any damaged packaging or products immediately.

Email your photos to info@veprintshop.com within 48 hours of delivery with your order number, and call us on 719-396-5661.

Call the same day if you possibly can. Our suppliers hold us to windows as short as two days from receipt, and once that window closes the claim can't be filed with the carrier at all. Speed is what lets us make it right.

Concealed damage, meaning damage you find after unpacking where the outside looked fine, must also be reported within 48 hours of delivery, with the packaging kept.

We cover the shipping on damaged, defective or incorrect merchandise. You pay nothing. See the Return & Refund Policy tab on this page for what happens next.

If equipment later goes back for warranty repair, you cover the freight to send it in and the manufacturer covers the freight to return it to you. Save your original box and packaging, because shipping a machine in inadequate packaging can void the repair claim.

If your shipment is lost or stalls

If tracking stops updating for more than 2 business days, or a delivery date passes with nothing arriving, tell us. We open the carrier trace on your behalf.

We respond within 1 hour, 7am to 7pm Mountain Time, seven days a week, on 719-396-5661 or info@veprintshop.com.

Address accuracy

Please double check your shipping address at checkout. Corrections after dispatch trigger carrier fees, which are significant on freight, and address change fees incurred after dispatch are passed on to you at cost.

Refused or undeliverable shipments

If a shipment is refused without cause, or comes back to us as undeliverable because of a wrong address or repeated missed appointments, return freight and any carrier storage fees are deducted from your refund.

This never applies when you refuse a delivery because of visible damage.

If you have any questions about this policy, call or text us on 719-396-5661 or email info@veprintshop.com.